Placed my order a Month ago....I have not received anything!! No one to call, reach out to a scam number and still nothing!! DO NOT ORDER FROM THESE PEOPLE!! I have reported them and I am on a MISSION to report them to EVERYONE!!
VF
VICTORIA F.
I ordered a steam brush from them and…
I ordered a steam brush from them and never received it. Contacted them and they said I didn’t order from them oh yes I did never got an email from them to even send it out.
SP
Susan P.
…DISAPPOINTING
I got two mice...pulled the little tab and NOTHING. ! No movement, no squeak.....I hope to return them.
RM
Reece M.
Sells fake products
Bought a cat sumo wrestling toy from them and received a fake version of it. Different texture sleeve to the photo, no finger cutouts on the inside, no catnip pouches and no crinkle ears. Avoid at all costs!
LR
Lisa R.
Brought the interactive ball that rolls…
Brought the interactive ball that rolls around the floor only had it 2 weeks and it stopped working won't charge up and it only stayed charged for 30 minutes dissatisfied with the product never will order from you again
PP
paulpayasalad P.
I just received the YoPoll Antarcking…
I just received the YoPoll Antarcking Wrestler, but I have several issues with the item:
1. Missing Catnip Sachets & Pockets
Your product listing clearly states “7 integrated catnip pockets” and shows images with 7 catnip sachets included. However, I did not receive any sachets, and there are no visible pockets in the toy to insert them. This is misleading and makes the product feel incomplete.
2. Item Appearance is Different from the Photos
The product I received looks quite different from the images. In the pictures, the cat appears large and fluffy. What I received is smaller and softer. When I put my hand inside, the material doesn’t provide much protection — my cat bites through it quite easily, which is painful and doesn’t reflect the quality I expected for the price.
3. Product Features Do Not Match the Listing
The image shows that fingers can be inserted into a specific area on the toy for interaction, but in reality, it only functions as shown in the first image. There is no opening where it should be.
Overall, the item does not match the description, photos, or features advertised, and I feel disappointed with the purchase. I would like to request a refund.
Also, I tried to leave a comment on your Facebook page to ask about this issue, but my comment was deleted and I’ve been blocked from interacting further.
Is this how your company handles customer concerns? It feels extremely unprofessional and disappointing.
CR
Cherry R.
Not received item or communication from…
Not received item or communication from this company.
I have blocked the post from this account on my social media accounts.
JE
Jennie
Absolute rubbish
Absolute rubbish, I bought my cat a chirpy chase, a bit of wire with a feather on it, it was meant to stick to the floor but the base is too light, one disappointment cat. Absolute crap
Update it broke and it’s in the bin😞