Robert N.
The ordering process was easy and…
The ordering process was easy and straight forward!

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Adams All Natural (cedarwoodfurniture.com) has 284 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Robert N.
The ordering process was easy and straight forward!
jozette G.
Parts of the swing came in broken and they refused to replace. I will never due business with this company again. I originally gave one star review . I upped my stars now since they are going to ship out a new piece now after we got a third-party involved. I just wished this would’ve been resolved the correct way right from the beginning.
Response from Adams All NaturalMay 5, 2026
Hi There. This is the first we are hearing of this. Are you saying that something is broken and your swing is not functional? If so, we need to know about this as if a product arrives broken we always take care of the issues. Thank you for reaching out. We want you to be happy with your purchase. To clarify, is the swing set physically broken or non-functional? If a product arrives damaged, we certainly want to resolve that for you immediately. If you are referring to "checking" (horizontal cracks) in the logs, please be assured that this is a natural characteristic of log furniture. It occurs as the wood seasons and does not impact the structural integrity of the swing. We include a video and diagram on our product page to help explain this process. However, if there is a different issue, please call us directly at 877-595-8537. We would like to look into this further and take care of you. Additional Comments: To follow up on our previous conversation: we were glad to receive your photos and have you connect with our team. Please note that our resolution process is part of our standard commitment to service, independent of any reviews posted. We take pride in our track record, as reflected in our customer history. Regarding your initial outreach, we weren't able to locate a record of the call in our system, but we are happy we’ve been able to move forward together now.
Gary P.
Customer service called first thing the next business day (very prompt) and the associate was very informative and helpful!
CHARLES A.
Quick service, quality product
Gary M.
All parts there,all parts fit!
James R.
Holly was great answering several questions before we ordered our 4' Lexington Cedar Arbor with Deck (redwood stain). It shipped sooner than expected and arrived on a pallet complete, undamaged & on time. Weather forced us to delay installing it for three weeks. One of the flat top pieces warped a little as a result which brought assembly to a halt. Within just a few hours of contacting John at Adams for help, the owner of the Amish shop in Pennsylvania that made our arbor – Jonas – called and easily assisted me with a workable solution that resolved our problem. Our arbor looks exactly as depicted in the Adams website. It is well made and we are pleased. We found the fine folks at Adams to be friendly, professional, and truly interested in assisting us at every turn – their words and deeds were one and the same.
CARR D.
Awesome in every way!😊
Hilltop G.
I was looking for Cedar Shoe Trees, and I wasn’t sure what size (of shoe tree) to order; called Adam’s All Natural Customer Service and got good advice. The price was one of the best I’d found, and they were shipped relatively quickly, each in their own sturdy cardboard box within the larger package. They fit just right!