Jan E.
Consultation kat & co clinic
I attended for a consultation with dr. Salibi. The 'front of house' staff neglected to tell him that I had arrived for my appointment. I sat in the waiting room for 40-mins before dr. Salibi asked my name and realised that the staff had not booked me in. The consultation with dr. Salibi was comprehensive and informative. He requested details of previous surgery that I had had at another clinic. I obtained the information and sent it to the kat & co office. They subsequently arranged a virtual meeting with dr. Salibi but did not send me a link - this was therefore delayed. When I finally had the virtual meeting with dr. Salibi - in whom I have every faith, the admin staff had not forwarded the previous surgery information to him! I have every faith in dr.Salibi, however the lack of care and attention from the 'front of house staff' is disgraceful and it is doubtful that I will use this clinic. This in no way reflects on dr. Salibi who was professional, informative and helpful.



