Christian Brothers AutomotiveReviews of cbac.com

I’ve been with CBA for a long time, but this is going to be my last time visit for any service. They were trying to charge me almost $600 for 6 spark plugs and $500 for engine filter housing replacement. Also, be aware they charge you differently at each branch. I’ve tried to get a quote for a pre purchase inspection, and I’ve asked three different branches. Frisco $165, Irving $110, and the Castle Hill wanna charge me $285! They are not franchise chained shop, the price is totally dependent on the owner.

They use to be good. Over charged on a water pump and timing job for a total of almost 1300$. No itemized receipt so you can't tell where they ripped you off, and do unauthorized repairs. I've attached a picture of an estimated job at 150 an hour should be vs what I received. I will never be back. Claimed to do hoses for free, charged for them. They were the one that put the hoses on using equipment not recommended by the manufacturer of the part. Hoses shouldn't need to be replaced every 3 years unless done incorrectly. It also shouldn't cost 400 to change a hose. Lied to post- pone past warranty. Didn't honor warranty. Wanted to charge 150$ for what could be visually seen in less than a minute. Left maf sensor unplugged after service resulting in check engine light. Calipers that were put on rusted in weeks, part failed before first brake change. Told lies about things being okay when they were not. Mentioned leak on lower hose months before issue. Told me they couldn't get instalation parts recommended by part manufacturer. Could be purchased down the road at auto zone. Told me brakes were metal on metal on the back, next time told me they were okay.

Went to Barrington location with a broken brake hose Got me right in and fixed same day Codie drove me home then picked me up Got me back on the road 🙂

I was given an over priced estimate of 1200.00 to replace an alternator and belt. This was after I already was charged 150.00 for a diagnostic to be done to find the issue. I called auto zone and was given a price of 289.00 for an alternator and 28.00 for a belt. So this place was essentially trying to charge me 900.00 for labor. Needless to say I got the work done somewhere else for less than half of what they were trying to charge me. Sad thing is that I went here because I thought it was a faith based business and I wanted to support. Poor experience.

SCAM. Sent my car in for a 30min diagnostic that was COVERED under Car Sheild. The shop PURPOSLY TOOK TOO LONG to do the diagnostic FORCING me to leave my car there over the weekend. (IF I PICKED MY CAR UP, THEY WERE GOING TO CHARGE ME 130$ FOR THE DIAGNOSTIC). Since they purposely took extra-long to do the diagnostic, they are now trying to CHARGE me 94$ for it. ABSOLUTE BS. "Christian" my ass. This is why no one believes in God anymore. Claiming to be "christian" and treating people like this.

Diagnostic test $160 to tell me my transmission was bad. Also proceeded to change my oil $179 with magical flush fluid of some type. Why would you do this on a car with a busted transmission? Anyway I paid the $380 ransom and took it elsewhere after they wanted $9,000 to replace transmission! Turns out it was a clogged catalytic converter and cost $450 to repair. Why would you ever use this place?

Their "guarantee" on their services is worthless. They installed the wrong part on my vehicle. The wrong part cost $180 plus $167 labor. When I brought the vehicle back and complained it wasn't working right, they charged me an additional $618 in labor to remove the wrong part they had installed and install the correct part. I'm charged for the wrong part and I'm charged for the labor to correct it when it was THEIR MISTAKE ! Their "guarantee" is worthless !!!

Awesome experiences each time with CB. They are honest and caring. Big thanks especially to Nick in westchase. Thanks Jessica Manuel