CB2Reviews of cb2.com

Had some bad order errors but they did fix it. It’s just frustrating for the price point.

CB2 is a pretty hard company to accurately review. I've ordered 3 dozen items from them over 4 years, including 4 marble tables, boucle couches/chairs, various lamps, and other random furnishings. The tables, chairs, and couches are mostly awesome- upper-quality materials but unfinished (marble tables were all raw, no polish). Lamps and furnishings- depends. They use surprisingly cheap cords and switches on their lamps and about half of the decorative pieces I purchased were cheaper than expected. I have a few items from similar retailers where the quality was a notch above. So, mostly a coin flip on less expensive items. Biggest issue is their shipping. While they offer a very good (flat) shipping rate on heavy marble tables and the like, close to half of everything I've ordered was on backorder. Then the expected delivery date kept moving in the wrong direction. Wonder if they try to collect as much production money as they can to produce the product? Glad I only have one more item coming (on backorder, and the date moved from early Feb to early March). 3 stars is about right for this hit-or-miss shopping experience.

I order coffee table on March 5. They delivered the base of the table few days later. 45 days after my credit card was charged I am still waiting for the table top and have useless slab of wood sitting in a middle of my leaving room. CB2 refunded me for the top but not for the useless bottom of the table. The customer service is not helpful either. The worst furniture buying experience of my lifetime. Updating review as CB2 refunded me for my purchase and gave me gift card worth $250 for my troubles

I purchased sheets, coverlet and shams. The quality wasn't very good. The coverlet was thin and quite small for a queen mattress. The sheets felt pretty flimsy. Wouldn't buy again.

For the price, I wasn't super impressed with the quality, even though I like my couch. If it was 30% cheaper I would give a 5 star rating.