CB2Reviews of cb2.com

Appalling company DO NOT USE. I ordered a chair nearly 2 months ago when they took nearly £100. Since they they have failed to answer any of my correspondence asking for a refund or an update on delivery. Legal action pending

Scam scam scam. Take your money and never here from them again

I have ordered the swing from them. They told me I will receive the tracking details in 48 hours its been more than 48 hours I have had no communication from them. I am trying to reach their website now it's showing page not found. :(

WORST EXPERIENCE OF MY LIFE I had the worst experience in my life with this company! I ordered this sofa 3 months ago and I had a very important ceremony in my house and I needed that sofa before that date. The delivery team couldn’t fit the sofa in my elevator. I asked them to take it out of the box and they were so so rude to me and didn’t listen to me and left without telling me.I waited for this sofa for so long and they even didn’t wait for me to find a way for that. I took the measurements of the elevator and sofa and it could be fitted if they took it out of the box. I called the customer service thousand times. No one was responsible for this and they told me the earliest time to reschedule delivery is in April! Now I have this ceremony and my house is empty and they ruined all my plans. I really don’t believe this happened to me. Although it was their fault this happened to me and the warehouse is to far from me I told them I would rent a truck to pick it up myself but they didn’t give me a date for that. This is truly unacceptable. They were so rude to me, they left me without telling me, ruined all my plans and no one even responsible for my issue. Never ever trust this company they won’t take any responsibility for anything happens to you.

This has been the worst experience of my life. I mean of my life. I have been waiting on a table since Septembe for a table that was nearly 4k. Date pushed back to November, December, January. By now the cc on file has expired. They sen 5 email, in r hours saying i owe balance of 1k and i had 24 hrs to respind REALLYYYY..??? I pay 1k of course same day. Delivery set 3 weeks out for Feb 16. Feb 15th. I call CB 2 and delivery everyone confirms my delivery. Receive 2 text..confirming delivery. Morning of delivery I receive a call stating dellivery was 8 minutes out. I then get a call 2 minutes later saying "I MADE A MISTAJE..I DIDNT LOAD YOUR STUFF..IT WAS TOO HEAVY..YOU HAVE TO RESCHEDULE AND HUNG UP". I call CB 2. ....they apologize, etc...then tell me my table is missing a part and cant be dekivered. Part not due until March.......I honestly dont even remember what happened next..or what I said. All i know is I received an Im sorry email from CB2 talking about tgey will refunds some money and contact me when my table comes in. Never mind tgat I gave a perfextly good Dining room set away on Feb 15th because I thought my table was coming. Now I have no place for ny family to eat. I have never and will never purchase again. I wish i could cancek but i have redont my entirre room..rugs, chairs, paint, buffet..all due to this table. Had a birthday party planned for same weekend. No table for anyone to eat. My daughter and myself cried for 2 days. My house not that big..no place for people to go in winter.

Glad I didnt buy... Sent a question about a product got re directed to the website but after reading the reviews I seeked help if i could pick up instead as well as looking for reassurance. (as you would due to the sheer negative reviews) and got a rude blunt message back Got told, "I told you, you need to buy on the site" and basically not to read the reviews and buy and see with my own eyes and experience... No drive to reassure what was a potential paying customer.

I don't want to have this experience again. I ordered 1 marble table and it arrived broken them, they send me a replacement table and it arrived broken again. Solution: take the tables by myself to FedEx for return. Ah, also they offer me to keep the broken tables with a 10% discount.

Been waiting weeks for my delivery of a credenza. The warehouse canceled because of snow (it hadn’t snowed in 4 days.) Had to call several times to reschedule. Finally got it rescheduled then got an email saying the delivery date had been changed by several days to early Saturday morning. Figured fine I’ll change my plans they’ve been such a pain. Was also told we’d receive an email day of with an accurate delivery time. Never received an email. They delivered 3 hours late. The worst part was they only brought 1 out of 3 items ordered. Now I’ve been waiting days to reschedule. Horrendous customer service