Michelle
Web site was easy to manage
Web site was easy to manage. Package showed up right on time and the things I ordered were all in great shape.

CaveGamers was formed in 2010 with the main focus of repairing Xbox 360s. The infamous Red Ring of Death was a massive issue with these systems, so there was never a shortage of units to repair. Over the years, we evolved from doing repairs and expanded our product selection to a wide variety of video games, systems, and toys. We take pride in the unique nature of the products we carry, the quality of our refurbishment, and the care we show our customers. We hope you find what you are looking for and have a great CaveGamers shopping experience. It has been an honor to have served over 500,000 satisfied customers!
CaveGamers (cavegamers.com) has 820 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Michelle
Web site was easy to manage. Package showed up right on time and the things I ordered were all in great shape.
Mark B.
Great place to do business with!!!
customer S.
Good quality in the product s
Eric M.
My order got shipped out in a timely manner. The adapter arrived and worked perfectly, and the pricing was not overly expensive.
Michael c S.
Everything went well helmet is brand new and it was delivered straight to my door which is a great thing I would definitely order from you guys cave gamers in the future thank you I love my helmet and I thank you guys so much and the better thing was it went straight to my door cuz in my lobby where I live people steal so I'm glad it came straight to my door thank you
Nathan C.
Quick delivery, package in great condition, and quality of product was excellent.
Billy S.
When I order a PS4 Pro game console it said that it was in great working order but when I received the PS4 Pro hooked it up the disc drive didn't work it couldn't read any of my games I asked for a half refund because I'm getting the PS4 Pro fixed but they tell me they couldn't give me no half refund they don't stand behind what they sale I never be ordering from them again because of the bad experience I experienced they said that it was working everything was working on it but yet the disk drive would not read the games it would not read nothing so I paid good damn money for this console but yet I had to pay somebody to fix it to put a brand new disk drive in it so it would read the games but yet they can't cover the cost of the repairs of me getting it fixed but that's okay but I'm spreading the word tell people not to buy from this company cuz they don't stand behind their policy 100%. I'm contacting the better Business bureau I get this company zero nada because they don't stand behind what they sell but it is what it is but it's all good they're the one that's going to be losing not me
Response from CaveGamersOct 5, 2026
I'm very sorry you've had this experience, it sounds like there has been a miscommunication. I'm looking at our past messages and it looks like we offered either a full refund or an exchange for a working replacement. When concerns were raised about return shipping we informed you that we would cover return costs, and we recently reached out to follow up and see if you still needed assistance. We were unable to offer a partial refund but if you have already paid for shipping costs we may be able to reevaluate.
Silvia B.
This company is a pleasure to work with, they are very responsive and professional about any problems or concerns. The best way to communicate with the company is via email.