Kaddy
Awesome support!
Awesome support!

The premier brand for minimalist and ultra sleek mobile accessories. Minimalist Perfection.
Caudabe (caudabe.com) has 600 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Computers & Phones · Boardman, Ohio
Excellent

Computers & Phones · Avon Lake, Ohio
Excellent
Computers & Phones · Columbus, Ohio
Excellent

Computers & Phones · West Chester, Ohio
Excellent
Showing 506 reviews with 5 stars · Clear filters
Kaddy
Awesome support!
Michael A.
Great case. Fits perfectly and has a wonderful texture to keep the phone in my hand.
Pedro F.
I've been loving my 15 Pro Max sheath case so far! It fits like a glove, the texture is grippy, and the MagSafe magnets are strong! This company checks all the boxes: 1- Great products 2- Great customer support Keep up the excellent work, Caudabe!
Ricky M.
Their customer service. Email response time. The case I purchased is absolutely perfect. Fit, design, grippy and the buttons work so easily. Best case I’ve purchased. I bought the synthesis case and it didn’t have the button cover for the action button. I received an email telling me that when the same case was available with the action button cover that I could get one at no charge.
Chester
The Caudabe Sheath is my favorite iPhone case of all time! Perfect fit, MagSafe strong and very durable with a nice texture. Please make more fun colors!!
Josh D.
Hands down best case I’ve ever had. Doesn’t stick like silicone, not super hard plastic and maintains easy grip. Have tried dozens of other cases, none are this versatile!
David D.
I have purchased from Caudabe.com several times over the past few years. I'm in the UK and shipping usually takes around 8 working days and is fully tracked. I've never had any issue and my purchases always arrive in reasonable time. I recently placed an order which I later needed to change. Despite clearly being very busy at this time of year and having to tackle countless emails and handle countless orders, my issue was eventually resolved by the company's social media team as well as their Customer Support. I want to give a special mention to Caudabe's Customer Support team and their customer service in general. It is always excellent, friendly and personable - you won't get template responses, all of their replies are from real people who just want to help. The only negative I will say is that when it is extremely busy (e.g. September/October when a new iPhone is launched), they could probably be better prepared in terms of staff levels and recruit temporarily to help with the backlog of orders and emails.
Response from CaudabeOct 6, 2023
Hi David, we really appreciate this review. And, we're so glad to hear that you picked up on our efforts to ensure that every customer feels like he/she is taken care of. It's definitely not robots responding over here! You're not wrong that there have been staffing issues. We plan for these things months in advance to prepare for a surge in inquiries. Unfortunately, as you probably know, life doesn't always happen according to plan and things transpire that sometimes can make life a bit more difficult. All that said, we're definitely back on track and you should be seeing much faster response times soon. Thanks again for your awesome support!
Jeff
The Caudabe Sheath is a great case. You can feel the quality is different from the cheapies, the phone fits perfectly and has a nice feel to the hands. It’s protective against drops and even protects the extruding camera lenses. In addition, Caudabe stands behind their products, their customer service is pleasant and responsive. I highly recommend giving them a shot for your next case!