CaudabeReviews of caudabe.com

Caudabe customer service is outstanding. Their customer service was incredibly welcoming and helpful, and I truly appreciate the time, care, and warmth they shared throughout the experience. They were fast and efficient with their responses to my questions. I’m excited to use your products and look forward to supporting Caudabe in the future.

I had to exchange a product and the customer service was fast and friendly. Product is high quality and I am satisfied with my purchase.

I purchased 3 cases for various phones. All 3 were the Sheath. The feel & grip on these cases are perfect & are a selling point. Highly recommend over flat surface cases that cause fingerprints from skin oils. Jane who is one of their customer care reps was very kind & understanding regarding an offer that I had in my cart (but dissapeared when I went back in the next morning.) I am very thankful she corrected it without hesitation. First class customer service from Jane and Sarah. The cases arrived lightning fast! The packaging was top notch! The case fit incredibly well on my Iphone17 Pro Max Precise. I ordered the black case which shows an elegant trim of the original iphone orange color around the camera lenses/flash, which is a nice touch. I also purchased the orange side buttons to replace my black buttons for a nice added touch to compliment the iphone orange! 2 issues I found are, the camera zoom feature does NOT work with the case on contrary to what online reviews say. Beware of the ON-LIE reviews from Vloggers and Influencers. If you want it to work you need to remove the case. This was dissapointing, I wish Caudabe would fix this issue as there is another case manufacturer (wont say who...) that protects the zoom/camera button as well but their zoom feature on their case works flawlessly. When I removed the black side buttons to replace with the orange ones they now jiggle and are not firm in place. Wish they could fix that somehow. All in all they make good cases and everything was great. The biggest dissapointment is the zoom button TBH which still bothers me a month later... A Suggestion to Caudabe!: Make the Paragon iPhone 17 Pro Max (Precise) in Sheath. The smooth finish isnt good for fingerprints and oils but the elevated top and bottom around the corners is what is missing on the Sheath. That will give you the ultimate case! Confirmation #07GC17MA1

This is my first experience with Caudabe as a customer and overall I am very impressed with both the product and company. The case is high quality, durable, and unique. The customer experience was flawless from start to finish. Caudabe will definitely be my go to case moving forward when getting a new phone. I ordered a Sheath case from Caudabe's website and received a tracking update shortly afterwards. The delivery came on time and was within their estimated delivery window. Upon using the case, there was an issue with the specific unit I received. I reached out to customer support and they quickly provided a reply and resolution. Despite it being holiday season, their support team was responsive and were a great help in getting the issue resolved.

I have been using these phone cases for about 2 years now. They’re high quality cases and accessories. I don’t see myself using any other brand going forward. I recently got a new iPhone, I got their new AR elite screen protector. The protector got a hairline crack from me squatting down with the phone in my pocket. I’m not sure how the pressure may have caused a small crack. I simply emailed the service team, they kindly sent me a replacement once they got my info. I was pretty shocked to see that they send me a whole new unit without me having to spent a dime. I will definitely be a future customer from this point forward!

This company always does the right thing. They’re transparent and their customer service is outstanding!

I’m not too sure what all the bad press is about. My actual case is fantastic. The construction and in-hand feel are both exactly what I was looking for. There are countless reviews that attest to this. What I want to attest to is the excellent support I’ve received. I ordered my case on the 16th, and received it on the 22nd. I had a few quick concerns about my order, and contacted the team. Sarah from support responded to my first message within 15 minutes (!), and all subsequent follow-ups have happened within 24 hours of my replies. I can only speak from my own experience, and my own experience has been nothing short of completely satisfactory.

Amazing customer service and great quality - if I could rate higher than 5 stars I would!