Cato FashionsReviews of catofashions.com

I ordered from Cato nearly a month ago, June 23rd, and yesterday, July 13th, I received an email saying half my items were canceled because they were out of stock. How are they out of stock if I already paid for them?! Why did it take them almost a month to package and ship an order? And after I emailed them asking to cancel the rest of my order because of how ridiculous this was, they said they can’t and I’ll just have to return them when I get them myself. Absolutely ridiculous. No reason a company should have this poor online services in 2024.

I ordered the strap cone heel sandal. I ordered my regular size. They were literally 3 sizes too big. I paid for shipping. The cost of the return shipping was deducted from my refund, so I paid shipping twice. I find this to be unsatisfactory and will not be shopping with Cato again.

I do not even want to give them one star. I am still waiting on an order that I paid for. I called them two different times to tell them that UPS says that though there is a tracking number, but Catos have not asked for the package to be picked up and only the label was made. They denied this on the two different phone calls, saying it was already shipped and on its way. I called one more time today and told them that UPS says that it’s not true once again and she finally admitted it has not even left their warehouse. It is going on 21 days they say they ship between seven and 10 days. The woman was incredibly rude about it.

I recently wrote a review about the Cato Prattville AL store noting how I often encountered the workers treating me like I wanted to steal. As a result, I hadn't been in that store in years. I bragged on the Montgomery, AL Ann Street store that I didn't feel uncomfortable there. At least not until today. I just left there and from the moment I walked in the Staff started searching the racks around me. Again, I felt that uncomfortableness. I am a hardworking IT Professional who wouldn't steal a hot dog. I'm starting to think that the Cata stores train their employees to behave in such away. I shop online and at the stores and even though I still like the clothes I need to leave Cata alone for a while. Probably a long while.