Castle Country RVReviews of castlecountryrv.com

Great company! Went out of their way to help me out. Had an issue with a used toy hauler and they offered to fix it even without an extended warranty but ended up purchasing a new one since I am from out of town. Highly recommended purchasing an RV from the great people at Caslte Country RV

Our initial visit was great! Everything from there was horrible. The financing was a joke. Customer service was a joke. Service department was a joke. If they weren’t the only dealer in the state with the rv we wanted we would have definitely gone somewhere else. I think we waited well over 6 months for parts that were missing on our new rv and having to deal with 5 different people in the service department to receive them. Horrible.

Very good people to work with did a super job taking care of me. My purchase was very simple and easy to do.

They were very dishonest and not reliable on the walk-through experience. The start up kit was a total joke for the size of 5th-wheel we bought. We felt like it was ok for a tent trailer but not what we purchased!!!!🤣

Very happy all around.

I would never deal with Castle Country again totally crooks unprofessional unwilling to stand behind what they sell or take care of warranty claims The sales department was great but once they have your money They are useless Don’t return phone calls and make a lot of excuses with no follow through on anything they tell you

Salesman was friendly and helped through the sale-service was non existent and not helpful at all. Will not go back

We’re very interested in a camper but lived 3 1/2 hours away. We’re told if we wanted the camper held to look at we had to put a $1000 deposit down that wouldn’t be refunded if we didn’t buy. We were 99% sure we wanted it but had to make our decision without seeing the camper pretty much. The camper is nice but very cheaply made. We paid $500 for a mandatory cleaning of the camper, it was dusty, dirty and had metal shavings all over the floor when we got it. Just the drive home all the doors fell off their tracks because the screws are screwed into particle board. Roofing in outside kitchen fell apart for the same reason, screws in particle board. We used the camper all summer and fixed all things that fell apart. We took the camper out one last time in the fall and the heater wouldn’t kick on. Once my husband got to looking, the heater isnt even wired to the thermostat and the thermostat is only made for the air conditioning so needless to say we all froze for 3 nights. Super fun with 4 kids ranging 1-8. We are frustrated because we are so far away we can’t haul it back to the dealer for warranty issues.