PATRICK F.
Some delivery problems but the company resolved the problem very graciously!
I ordered a shut-off valve for the new toilet I purchased. Unfortunately, it got lost in the mail, so I had to reorder. In my opinion the shut-off valve should have been included with the toilet, or notice given that it's not included. The replacement part took a while to arrive, but Casta Diva refunded the purchase price because of the delays involved, which surprised me- many companies ignore customers after the sale. We've very pleased with the toilet- it has great features and looks great too!



