Casta Diva HomeReviews of castadivahome.com

I purchased a casta diva smart toilet from Amazon on May 20 2025. When I first got the toilet installed it was beautiful and I was so happy. I recently noticed a leak in the toilet itself . I followed all of the trouble shooting steps to no avail. I reached out to Casta and I have been given the run around. They asked for pictures in which I provided and I also provided my bill of sale. They continue to give me the run around and doesn’t want to uphold the warranty. The leak also caused damaged to my newly replaced flooring as well. My wife and I are 70 year old senior citizens on a fixed income. I was hung up on and the representative was very rude. I have done everything they have asked but they still continue to do nothing. This is unacceptable to treat your customers this way when we spend a large amount of money on your items.