cm B.
Inflated prices
I was seconds away from purchasing Classic malts ( Talisker, Clynelish, Caol ila. 200ml). $199. Likely I saw elsewhere for $55.

FLAT RATE SHIPPING! Get it NOW! from CaskCartel.com | At Cask Cartel, we provide a selection of premium spirits online. We carry whiskey, rum, moonshine, vodka, and more. Buy and send liquor to loved ones! | Buy/Order 24/7 | Gifts for Yourself and Ever...
Cask Cartel (caskcartel.com) has 189 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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cm B.
I was seconds away from purchasing Classic malts ( Talisker, Clynelish, Caol ila. 200ml). $199. Likely I saw elsewhere for $55.
Washington R.
Company sends me unsolicited spam texts. I've never done business with them or given them permission. Every time I block one number, they text me from another one. This is a violation of federal law.
mark A.
Inaccurate shipment status!! Spoke with Taylor on Dec 3rd and 9th because I wanted to be sure that the order that I placed on Nov 28th would deliver before Christmas. On the 9th, I was told that the package was in transit and should be at their distribution warehouse by Friday the 13th. When I called and spoke w Taylor on the 13th, she said the package is being delayed in transit. If the package hasn’t left the dock, it’s not in transit! Don’t tell customers that a package is being delayed in transit if the carrier never picked it up. That’s not the carriers fault, that’s the sellers fault. Tell customers the truth and don’t say something is delayed in transit if the carrier never picked up the package. This is basically like seeing “electronic information received” status which eComm shoppers know is a BS status. Only a physical scan should be used and communicated as “in transit.” Buyer beware!!!!
DUSTY R.
This company is obviously misrepresenting itself. The shipments take extremely long and their shipper is unable to give information. I’ve been trying for three days to get information from the shipper and can obtain it. After contacting fast cartel, they’re just reading it off of the same email that I’ve got. Obviously the shipment is late and the shipper has no idea when it’s supposed to be on the truck for delivery bad experience! Ed
Response from Cask CartelDec 10, 2024
Hello Dusty, We sincerely apologize for the frustration and inconvenience caused by the delays in your shipment. At CaskCartel.com, we aim to provide a smooth and efficient experience, and it’s clear we fell short in this instance. As a marketplace, we rely on our network of fulfillment partners to ship orders, and we understand how vital accurate tracking and timely delivery are. We are actively working with the assigned shipper to get the most accurate updates on your order and to ensure it is delivered as soon as possible. Your feedback is incredibly important to us, and we are committed to improving both our communication and fulfillment processes. Please don’t hesitate to reach out directly if there’s anything more we can do to assist you. Thank you for bringing this to our attention, and we deeply regret any inconvenience this experience has caused.
Nicole N.
One of the worst companies I’ve ever done business with. I wouldn’t even know where to start. They took my money…5 weeks go by…after I complain enough I get 1 bottle that I ordered and they try to call the delivery complete. Then they make me prove I don’t get the second bottle…more time goes by…they tell me it’s shipped and all they did was send me another bottle of the one I had actually received. I give up…seriously. Help yourselves and run away.
Anna S.
I personally have not bought anything from them however they overcharge so much it actually makes me giggle. They charge $220.00 Canadian for a 700mL of Dead Man's Finger (passion fruit) when I bought it in person for $39.99 at a government liquor store. If you do buy from them, double check the standard retail price to make sure you don't waste your money.
Kristy D.
Would give negative stars. Ordered a product 5 weeks ago and then finally got a email that they do not have and still a week later after the email and they haven't refunded my money.
Mark S.
Absolute scam. Bought a case of wine, only got 1 bottle. Cask Cartel finessed the order sheet to make it look like I ordered one bottle, so they could make the scam look good. Unbelievable experience. Look at their reply to me! There was no offer to “help”. I was told that this was done by a 3rd party (lie), and that the sales are final and there’s nothing that could be done. They charged me $112 for 1 bottle of wine that I could get in any liquor store for $10.
Response from Cask CartelSep 18, 2024
Hello Mark, Thank you for this feedback and we do sincerely apologize for any issues you have experienced with your order. The details in your order confirmation and receipt clearly indicate the purchase of a single bottle, not a case of 12. We apologize if there was any misunderstanding regarding the order details. Regarding the shipping charges, they are calculated based on the packaging and handling requirements for safe delivery, regardless of the quantity of bottles ordered. This ensures that all products are securely packaged to prevent any damage during transit. Our customer support agents have offered potential resolutions to address your concerns, but we understand that you have declined those options. We remain committed to finding a satisfactory resolution and are here to assist you further if you wish to discuss any of the previously proposed solutions. Please reach out to us at [email protected]. Thank you for your understanding, and we apologize for any confusion or inconvenience this may have caused.