helena C.
Verification and withdrawal
My first withdrawal went through super easy and paid in my account the following the day. My second withdrawal has been a complicated process, it is a larger amount. I have submitted supporting documents they have asked and im still waiting for the team to verify the documents. I am confused as to why my second withdrawal is different to my first. HOPING its not a dudd cause its a large amount zzz I will change my review and rating once I see my large withdrawal paid into my account. Hopefully it is a good outcome for me and for yous reading this. Ill keep you posted! *edit* After alot of back and forward i received my full withdrawl. However, since my withdrawal I have not won anything lol give and take situation. Ill update you all with my next withdrawal *hopefully*
Response from casiny.comMar 6, 2026
Hi Helena Coy, we appreciate you sharing your thoughts. We sent a request for more information so we could look into this, but we haven't received a reply. We are happy to look into this further as soon as we have those details from you. You can always reach us at [email protected] or through our live chat. Casiny Team




