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casiny.com (casiny.com) has 174 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mel T.
Seems like one of those casinos where you have to deposit a lot before you even get a descent withdrawal. Bonus features dont hit very often, just rinses your money.
Response from casiny.comMay 5, 2026
Mel, we’re sorry to hear about your experience. It’s always frustrating when the games aren't going your way, but we truly appreciate you being part of the Casiny community. We hope to see you back for a much better run soon. Casiny Team
Bradley B.
Terrible experience been a member for a while now never once even come close to winning anything that could be withdrawn, $1300 in tonight no features spun $2 bets 50c bets $1 bets no machine features just full scam don’t deposit here. Then after asked support for free spins nothing available.
Response from casiny.comApr 27, 2026
Bradley, we hear you. It’s incredibly discouraging to put in that much time and not see a feature trigger—we know how that feels. Our games operate strictly on RNG technology, which ensures that every outcome is random. This guarantees fairness for everyone, but it also means that both winning and losing streaks are completely unpredictable. We’re sorry our team couldn't meet your request for free spins this time, but we really appreciate you being a part of our community. Casiny Team
Trish T.
When one first signs up the wins are good. And pay out quick. But a few deposits later wins are very low $5 or $20 after depositing about $500 in three weeks there are no more big wins. So now about to delete the site.
Response from casiny.comApr 27, 2026
Hi Trish, we’re sorry to hear about that dry spell. It’s definitely a bit of a rollercoaster when those early wins don’t keep rolling in. Since our games rely on random outcomes, streaks can happen, but we know it's still frustrating when the luck turns. We’d hate to see you leave over a bad run, but we appreciate you giving us a try! Casiny Team
Brayden M.
Do not ! I repeat do not put any money in this company they are fraud a scam worst casino I have played on I stream gambling go onto site to see which ones are legit which one’s actually pay with money and viewers money as well on this site alone I managed to put over $1500 in this to not get one feature to pay out past $60. They are fraud that rng is a lie. There is far better ones out there they actually do pay out. Do not waste your time.
Response from casiny.comMar 13, 2026
Hi Brayden, thank you for the feedback. It’s never our goal to have a player walk away feeling this way. To look into your concerns properly, we requested account details from you on March 10th, but we never received a reply. We stand by the integrity of our platform and would love the chance to address your concerns. If you’re open to it, please reach out to our support team so we can dive into the details for you. Casiny Team
MTaa
won $3500 last Thursday but have yet to receive my winnings. Despite uploading all required documents, including bank statements, photo ID, and proof of address, the payment remains pending. I am extremely disappointed with the delay.
Response from casiny.comFeb 19, 2026
MTaa, thank you for your feedback. We previously reached out requesting more information to investigate your withdrawal, but unfortunately we haven’t received a reply. Without those details, we’re unable to look into this matter fully. Reaching out via [email protected] or directly through Live Chat is the most direct way to provide those details and help us get this sorted for you. Casiny Team
Joel M.
40 odd spins at $2 a spin without a single pay, not even 10cents. Around the 45 spin mark ($90 down) i won $5. I rate luckyhills way above casiny.
Response from casiny.comJan 7, 2026
Thanks for your feedback, Joel. We are sorry to hear your session felt rough. Outcomes on slots are random on every spin and results can vary a lot from session to session, so a short run can feel especially unlucky at times. If you need a hand with anything, please reach out via live chat or email [email protected] Casiny Team
Anonymous
Absolutely appalling casino. Before I ever deposited money I made sure my account was verified the 3 times I’ve withdrawn only smaller amounts have taken about 12 hours to process but I just won a higher amount and was asked to re verify my account which I done almost immediately it’s now been 4 days and still nothing. The documents I uploaded still havnt been looked at and my withdrawal is still pending and it’s been 4 days. Everytime I email and ask them what’s happening they tell me they are having a high demand of verifications but let’s face is 4 days and still not even a slight update is crazy! I spent thousands and thousands of dollars on this casino and the one time I withdraw a high amount they ain’t responding or doing anything to process the payment. As of today I’ll be posting on my TikTok account that has 15.4 million followers warning everyone not to use this casino if they ever come across it because its absolutely unfair that they can do this.
Response from casiny.comJan 8, 2026
Thank you for your review. We are sorry to hear about the delay with your verification and withdrawal. We did request additional details through Trustpilot so we could locate your account and review the situation, but we did not receive a reply within the available time frame. If you would still like us to look into this, please reach out via live chat or email [email protected] with your account details so our team can assist you. Casiny Team
michael M.
They have placed my account on a "Take a break" for 1 month without confirming with me i wanted to do that. I have 2k balance in my account and i have been waiting 11 days for them to withdraw those funds as i cannot access it any other way. Just keep getting told they are waiting for the relevant department to update them. I have had to contact their gaming license authority just to help me in getting a resolution as they dont want to pay out my remaining balance since they locked my account without my consent. DO NOT USE THIS CASINO. BUNCH OF SCAMMERS HOPING YOU WILL JUST GIVE UP AND LET THEM KEEP THE MONEY YOU TRY WITHDRAW. **Update** withdrawal received however only after Tobique Gaming License Advisory Group got involved, still would not recommend gaming here.
Response from casiny.comJan 6, 2026
Thanks for taking the time to share this, Mick. We have reviewed your account and can confirm the one month Take a Break was applied following your request in chat. We can also confirm your pending withdrawals were manually processed earlier today, and our team is checking the full withdrawal history to make sure everything is fully resolved. If you still have any concerns, please reach out via live chat or email [email protected] and we will be happy to help further. Casiny Team
