Casino max slot games are good problem is when you win money. You have a hard time getting a withdrawal They just keep telling you. Theres currently a large number of people and the system will take some time to review. And ask you to be patient. Or you can deposit more money to up grade your states thats a poor way to treat your customers shouldn't matter if you deposit 50 or 1000 you win pay it out Sounds like they need to update their system. It's going on 23 days and I still haven't received a withdrawal. So don't expect to receive your winnings Any time soon? VERY DISAPPOINTED CUSTOMER
Response from CasinoMaxJan 30, 2024
Hi Tony, I hope you are well, I am really sorry to hear about your pay out issues. I have requested from Trustpilot that you respond with a few more details into this matter and we will do a full review and see why this has taken so long
SG
Steve G.
Well I have not cashed out yet but I'm…
Well I have not cashed out yet but I'm wondering if I will have an issue withdrawing over $30,000 my experience has been wonderful playing . Never used bitcoin to withdraw exactly what requirements needed to get my money ??
Response from CasinoMaxJan 30, 2024
Hi Steve, I hope you are well, congratulations on your win! Did you manage to get these questions resolved? If not do reply in the comments and we will be more than happy to help
RW
robert W.
I won $400000 and to my surprise I got…
I won $400000 and to my surprise I got paid within 24 hours. Unreal. Got a new BMW some cocaine and a dozen hookers to boot. Even had Karen the lady on customer support. Just flew to my new house and banged the nice lady. Wow
Response from CasinoMaxJan 30, 2024
Hi Robert! Thank you for your kind words it is great to read about your win!
HF
Holly F.
100% SCAM !
100% SCAM !
REPLY -to Casino Max representative.
You stole $30 from my bank account by misrepresenting a promotion. I thought I was depositing $30 into my bank account, instead I was stolen from. There was a countdown to your promo, so I didn't have time to create a user name & account. I'm very disappointed!
Response from CasinoMaxJan 30, 2024
Hi Holly, I hope you are well,
The minimum card deposit amount for Casino Max is $35, it would not be possible to deposit anything lower than that.
We also require players to sign up before they make a deposit, so if an account wasn't made then you also wouldn't have been able to deposit
KS
Karnik S.
SCAM! Refused to allow me to withdraw my winnings
Refused to allow me to withdraw my winnings. SCAM!
I deposited $35 into my casino account via my bank card because I was having issues with my bitcoin wallet. Managed to increase my money to $50. Not a huge winning, but still good. I later tried to withdraw my winning via bitcoin. I had to first "verify" my account by uploading a copy of my drivers license, my debit card, and a bank statement. I spoke to multiple people who stated I would get my winnings once my account was verified. Only after this was all done was I told that I would not be allowed to withdraw via bitcoin since I deposited with a debit card. Then they told me that I would have to increase my winnings to $200 if I wanted to withdraw my money via bank transfer. No where on the cashier page when you are making a deposit does it stipulate this. When I mentioned this, they sent me a link to a "banking terms" that is not readily available anywhere on the casino website. When I told them I don't see the link, they said I would have to log out of my account to see it. Seriously!!
Stay away! Other better online casinos allow you to withdraw with any method available without all the hassle of uploading documents. CasinoMax is a scam!!!!
Response from CasinoMaxAug 4, 2023
Hi Karnik,
I hope you are well,
Thank you for your feedback, we appreciate any kind, I am sorry to read you have not had the best experience with us, it is always disappointing to see.
With regards to your payout issues, this is stated within the terms page of the casino - I have attached it below for you:
All withdrawals are processed back to the same method of deposit and we will need to verify your account before any cash out is approved. Before any withdrawal request can be processed the customer is required to make at least one successful deposit and present their verification documents.
Due to you depositing via card you would need to withdrawal via bank wire or check and when using these methods the minimum is $200 and $250 respectively.
I hope this helps.
SC
Schiffman
Good luck in withdrawing your winnings.
There's no problem depositing into your account. But if you try to cash in on your winnings, good luck to you. They required bank statements of my past credit cards which are no longer in my possession. I have not owned these cards for 10 years or more. Consequently, they declined my request to withdraw my winnings from the roulette table. If I could rate my experience zero stars, I would.
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You requested my username it is Schiffman101.
Response from CasinoMaxJun 15, 2023
Thank you for your feedback, if you would like to provide your username in the replies, I will be more than happy to take a look over the account
DW
d W.
Verification & Withdrawal
Good people , fast payouts as advertised. No jumping through hoops like ALOT of other sites. Very efficient
Response from CasinoMaxJun 15, 2023
Thank you for your kind words and congratulations on your win!
CT
Carrie T.
I can honestly say in the past 2 years…
I can honestly say in the past 2 years I've played at dozens of online gaming sites and today I found that one really stands above the rest, Casino Max.
They have a well-designed site that even and not so text savy person such as myself, can maneuver very easily and very compatable on my mobile.
The games are smooth and quick without any issues and a wide variety of exciting games with a high RTP to play. The bonuses offered here are very generous and fair with easy to understand rules, if your inclined to use bonuses. Ive found they have really fast payouts as Ive cashed via bitcoin. I like that they kept me informed every step of the way from verification being completed, to pay out being approved and then sent. This all took place in the span of a few days and I received emails at every step. What sets Casino Max apart from the others in my opinion was this .. The Human Experience Ive recieved.
This is the only way I can describe it. When my thank you email was answered back, It was not answered by a bot but by a human being, one of a hard working team of people who truly just want you to have a great experience. I felt that as I was treated with such kindness and respect. This compelled me to write this review today. Mind you, I'd already recieved payout and they didnt have to respond to my email, but to my surprise, Jordon responded with such kindness and respect it made my day. I've played at a lot of casinos and yes, the instant payout places are great, but as I found out were lacking in one area.. showing customers that human side. Giving a great Human Experience
For me, Casino Max has Everything I want in online gaming establishment. Fast payouts. Fair and exciting games, mobile friendly, many bonuses and freebies and one extra I haven't found at any other online place as of yet. This Human Experience that made my day. Thank you Casino Max ❤️