Cash Time Loan Centers Reviews | Read Customer Reviews of cashtime.com

Cash Time Loan Centers Reviews | Read Customer Reviews of cashtime.com

Cash Time Loan Centers reviews

816 approved reviews, newest moderated first

CARL N.
Feb 14, 2020
Very helpful in my time of need!
Very helpful in my time of need!
Response from Cash Time Loan CentersFeb 14, 2020
Glad that we were able to help out when you needed us. Thank you very much, Carl. Best, Cash Time Loan Centers
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GREGORY T.
Feb 7, 2020
They did their best to help me
They did their best to help me. I just wish I would have gotten $200 extra dollars extra was the only disappointing part. Sincerely Gregory Tate
Response from Cash Time Loan CentersFeb 7, 2020
Hi Gregory. Thank you for your valuable feedback. We always do our best to help out and get our customers as much as we can. We're glad that you were well taken care of, and we look forward to helping out whenever we can. Best, Cash Time Loan Centers
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ROYCE B.
Feb 7, 2020
Great Customer Service!
Professional And Personable! To Find Customer Service Is Rare!!
Response from Cash Time Loan CentersFeb 7, 2020
Thank you for taking the time to give us your stellar feedback, and thank you for choosing Cash Time, Royce. Best, Cash Time Loan Centers
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BRITTANY C.
Feb 7, 2020
Everyone is very Friendly!!!
Everyone is very Friendly!!!! They are willing to Help and get you taken care of right away.I Love coming here!Swan /Grant location ROCKS!!!!
Response from Cash Time Loan CentersFeb 7, 2020
Thank you very much for your wonderful review, and thank you for continuing to choose Cash Time Brittany! Best, Cash Time Loan Centers
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Brenda G.
Feb 6, 2020
Worst customer service had me running…
Worst customer service had me running around PHX to make a payment on my fiance's card and then wouldn't take his card to pay who cares if he didn't take out the loan as long as it gets paid then they blow up your phone The day the loan is due I will never do business or send a person to you
Response from Cash Time Loan CentersFeb 10, 2020
Hello Brenda. Thank you for providing your feedback, we apologize that things did not go smoothly with your fiancee's payment. We were unaware that you were going to have your fiancee make the payment or that you were sending him to another branch. As for the multiple contacts, there is a note that you've requested that we contact you prior to every payment due date as a reminder, and the last contact was after we did not have contact with you regarding payment arrangements that were missed for the last payment. We were simply trying to deliver the service that you'd requested, we do apologize if this caused any inconvenience. As for payments by others, there is an easier way, debit care payments can now be made online, simply visist https://cashtime.com/make-payment and click the button to "Pay Now", that will take you to our online debit card payment portal. Best, Cash Time Loan Centers
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CINDI
Feb 1, 2020
Unfair payment schedule
Easy process however payment schedule not very negotiable. Took out loan on 26th and they wanted their first payment on the 1st of the month. Will make 1 or two payments and look into refinancing with better company and terms.
Response from Cash Time Loan CentersFeb 2, 2020
Thank you so much for your valuable feedback. We pride ourselves in delivering excellent service and flexible terms to meet you needs. We've passed your comments on the management team to review. After a couple of payments, you may be eligible for an increase, please inquire about adjusting terms to better fit you needs. Best, Cash Time Loan Centers
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DEENA G.
Jan 31, 2020
Thank you for your great customer…
Thank you for your great customer service!
Response from Cash Time Loan CentersJan 31, 2020
You're quite welcome, Deena. Thank you for choosing Cash Time. Best, Cash Time Loan Centers
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Me
Jan 31, 2020
The loan officer there was very…
The loan officer there was very friendly and helpful. I will say that I am disappointed that you still have to fill out paper work (answering the exact same questions you did online); kind of defeats the purpose. Supposedly it helps move things along faster, but it was pretty much the same as just walking in, which was kind of irritating. But it was hard to stay upset when the Rep helping me was so friendly. The online function definitely needs to be improved. I mean if they are quick to call you WHILE you are still working on the online application, then why aren't they so quick to approve once you've submitted bank credentials and everything? Especially if they are expecting you to come in at a specific time.
Response from Cash Time Loan CentersJan 31, 2020
Thank you very much for taking the time to let us know about your experience. We value your input, and we are glad to see that you were well taken care of. We are in the midst of upgrading so that once your online application is complete, we can simply print it when you arrive for your review. We agree we want things to be a efficient as possible. That will be functional very soon! Best, Cash Time Loan Centers
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