Nicole M.
FANTASTIC COMPANY!!! They're true professionals!!
For the first time I had some jewelry (with diamonds) that I was looking to sell. I originally thought my only options were a pawn shop or local jeweler. So, I decided to do some research and see if there were any other options available to me. That's when I came across Diamonds USA. I'm always a little cautious when it comes to online business so I did some research. I was pleasantly SHOCKED when I looked them up on the BBB and saw they had ZERO customer complaints!! ZERO!! That's unheard of. So, I read through the website and learned that I, more than likely, could receive more money going through this company than my original options. They made the process so simple!!! I was sent everything I needed to mail out my jewelry and they even arranged for a FedEx driver to pickup my package to send out. In less than a week, I received an offer, which they allow you to decline and will send back your jewelry at no cost. I accepted the offer and, as they promised, I had the money in my PayPal account within one business day!! In addition, I didn't realize (which was my bad) that PayPal takes 3% as their fee. I texted/emailed Diamonds USA to inquire and they explained the fee. However, even though it was due to my own inattention, they sent me an Amazon gift card for the difference!! It was just a few dollars and they very well could have done nothing further, but they went above and beyond. I'm not someone who typically writes reviews (mostly because I forget), but I want people to know that Diamonds USA is 100% legitimate and work with you through the process. This is a company that knows what they are doing and have a fantastically streamlined process. Should I have more jewelry to sell in the future, Diamonds USA will ABSOLUTELY be the company I turn to!!