Diamonds USAReviews of cashfordiamondsusa.com

While the customer service is good,I sent in a diamond ring,that per my jeweler had a value of at least ten times( or more) of what I was offered! It wasn't even scrap price.The weight in gold per gram alone is twice as high,( at least) of the offer,just for the gold alone..Gold is around 2900 oz.This isn't my first rodeo in jewelry,I'm very knowledgeable about diamonds,gemstones,gold etc.I expected a fair offer,this was insulting to my intelligence.I will take it back to my local jeweler for their offer!

So i was very excited because im a reseller and i had finally found my first really big find in a lot i bought on auction i found 14k white gold earrings with 28 channel set natural diamonds and a 14k white gold clip pendant slider very beautiful with 29 channel set natural diamonds it was a forsure vintage due to markings i decided to send in my pieces in order to get an estimate of how much they could be worth as I was told they were natural diamonds the gold melt value of the pieces alone was worth around $420 but I knew the value was in the diamonds as they were 57 channel set natural diamonds altogether with very attractive diamonds when I recieved the first offer they offered me $200 I was very surprised I was willing to sell if the value was low but there was no way I would sell for that amount due to the amount of gold and diamonds it had and natural to top it off so I declined offer I was called and I told them I declined because the offer was way too low she told me she would talk to gemologist and then offered 375 since I needed the money a agreed but now I regret after reading the reviews given .. it's very discouraging to know my pieces could of probrably been worth much more than what they offered they should offer the best price and not start to low ball us first .I trusted them since I have never sent in diamonds but now I know I can't The only positive I can say was they were very fast and paid money very quickly as well but just not happy. And regret it . And the person said over the phone that they valued each diamond at $15 per diamond but even if that was true 15 ×57 is 855 and they only gave me 375 . I really didn't think about it till after ..

The majority of the bad reviews are correct. They make you a ridiculous offer and then drag their feet on returning your jewelry. I sent in an engagement set worth about $5k and they offered me $751. When I declined I had to contact them several times to get my jewelry back, they came back with a second offer for $1,230, still way too low but weird how the offer suddenly almost doubled after I declined the first offer. I suppose they would have been happy to completely rip me off. They really lag and they will waste your time. It has been 11 days now since I declined the initial offer, and I STILL have not gotten confirmation that they are sending it back to me. I’m going to give express gold for cash a try, the reviews from trustpilot are much better! I’ll update my review if my experience is better with them.

They kept my jewelry for five days and over the weekend without so much as a word this all after I denied their Ridiculous offer! Not 24 hr turn around for a minute thought it was a SCAM! Their pricing sure is Do NoT Recmmend!

Website shows diamond rates at one price and are completely false advertisement! The rates they are using are completely different then what they actually offer. Also shows featured, just appraised rings but when you send in your diamond ring that has been certified and a bigger diamond size, the appraised amount isn't even close!

Wow am I disappointed in my experience after all the favorable reviews I read. The offer they sent me was laughable. I declined immediately and said please return my ring. That was 3 full days ago. Since then I have received 8 emails that they are "trying to get in touch with me about the offer." I have replied three times, "Please return my ring as promised." Then I get another "offer declined, please contact us" email and it goes round and round. I would not recommend them to anyone based on this experience. Does not feel professional at all.

Their step by step process is pretty straightforward & simple. In hindsight, I shouldn’t have I accepted their lowball offer as their offer came with no invoice that broke down how they came to this number. They offered an additional 10% to the offer, but without an invoice breaking it all down, I have no idea if the 10% was truly given. Further research suggests I could have probably gotten more for the scrap gold. Won’t be using their service again.

I gave this company two stars for their service and timely communication during the evaluation period they had my diamond rings. I never pay retail prices for my rings and I don't shop at the mall jewelry stores so I thought I would get a legitimate price quote. Their offer was disappointing low so I declined the offer and will be getting my rings returned.