Diamonds USAReviews of cashfordiamondsusa.com

Very quick to give me an offer that I couldn’t refuse!

So i was very excited because im a reseller and i had finally found my first really big find in a lot i bought on auction i found 14k white gold earrings with 28 channel set natural diamonds and a 14k white gold clip pendant slider very beautiful with 29 channel set natural diamonds it was a forsure vintage due to markings i decided to send in my pieces in order to get an estimate of how much they could be worth as I was told they were natural diamonds the gold melt value of the pieces alone was worth around $420 but I knew the value was in the diamonds as they were 57 channel set natural diamonds altogether with very attractive diamonds when I recieved the first offer they offered me $200 I was very surprised I was willing to sell if the value was low but there was no way I would sell for that amount due to the amount of gold and diamonds it had and natural to top it off so I declined offer I was called and I told them I declined because the offer was way too low she told me she would talk to gemologist and then offered 375 since I needed the money a agreed but now I regret after reading the reviews given .. it's very discouraging to know my pieces could of probrably been worth much more than what they offered they should offer the best price and not start to low ball us first .I trusted them since I have never sent in diamonds but now I know I can't The only positive I can say was they were very fast and paid money very quickly as well but just not happy. And regret it . And the person said over the phone that they valued each diamond at $15 per diamond but even if that was true 15 ×57 is 855 and they only gave me 375 . I really didn't think about it till after ..

The majority of the bad reviews are correct. They make you a ridiculous offer and then drag their feet on returning your jewelry. I sent in an engagement set worth about $5k and they offered me $751. When I declined I had to contact them several times to get my jewelry back, they came back with a second offer for $1,230, still way too low but weird how the offer suddenly almost doubled after I declined the first offer. I suppose they would have been happy to completely rip me off. They really lag and they will waste your time. It has been 11 days now since I declined the initial offer, and I STILL have not gotten confirmation that they are sending it back to me. I’m going to give express gold for cash a try, the reviews from trustpilot are much better! I’ll update my review if my experience is better with them.

I sent a ring I just bought for 4.3 and have the receipt and sent it in because we separated and she never wore it. And they offered 175 dollars. Absolute garbage, and all they can do is send the auto generated response for these type of experiences. Also this diamond was purchased exactly a year ago so the market hasn’t depreciated that much

Zero stars but that is not an option. Absolutely insulting offer on a high quality 1/2 carat diamond engament ring set in white gold. This company is a scam. I best get my ring back quickly and in meticulous shape as I will be taking it back to my local appraiser to be sure none of the stones were switched out. I’d rather give this set to some young couple who can’t afford much than accept this ridiculous amount. Don’t use this company.

To be honest, not the best experience with this company. The advertising is not 100% guaranteed like it says. I’ve gotten nothing but the run around after accepting the second offer because the first offer was insulting and after telling them that they offered double plus the second time around. The process of sending my items was the only stress free part. Everything afterwards was not. Online it say payment can be in all of these different forms yet when I asked for direct deposit I was told I only had two options: check in the mail which would take 3 days and PayPal. But, on the website it said: Choose from instant payment options: direct deposit, PayPal, virtual credit card, print-at-home check, or check via USPS or FedEx. After the 3 days I call and email just to be told it would take up to 10 business days. (And the responses were confusing because I sent my items through Diamonds USA but then someone from CashforGold was responding to me.) The business days pass and the check is still not here. Now I’m finally offered an expedited refund. The run around was exhausting and I will NOT be recommending this company to anyone else. I just hope I actually get what was promised to me.

Stay clear!! I went to a local jeweler prior to sending my ring in to this company and was offered almost $2K. I was hoping for more, so I thought I would give this company a try. What a mistake!! They offered me under $200 dollars for the same piece. I rejected the offer NUMEROUS times and requested they return the ring ASAP. Instead, they continued emailing me to "negotiate" a higher offer. They only returned it after threatening them with legal action if the ring was not returned by a certain date. Don't waste your time!

This story is not finished but I sent DiamondsUSA 5 pieces of jewelry worth $8600 from the appraisal I personally had done on my jewelry. DiamondsUSA offered me $675.15!! I declined their offer of course. If I don’t get my jewelry back in the exact condition it was in when I sent it and as quickly as it was sent I’ll be contacting some of the people who left reviews describing similar experiences to start a class action lawsuit.