Jeanne S.
CUSTOMER SERVICE AND BILLING
CUSTOMER SERVICE AND BILLING. DOUBLE CHARGED AND BEEN ON HOLD FOR OVER AN HOUR. THIS IS UNACCEPTABLE. FIX YOUR SYSTEM.
Provides non-hazardous waste collection, transfer, disposal and recycling services in Vermont, New Hampshire, Maine, Massachusetts, upstate New York and northern Pennsylvania. (Nasdaq: CWST).
Casella Waste Systems, Inc. (casella.com) has 74 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 3 reviews with 3 stars · Clear filters
Jeanne S.
CUSTOMER SERVICE AND BILLING. DOUBLE CHARGED AND BEEN ON HOLD FOR OVER AN HOUR. THIS IS UNACCEPTABLE. FIX YOUR SYSTEM.
Jay S.
Half the time I call the local office in Montpelier Vermont, there are long extended, wait times and no one answers the phone. With an annual revenue of $1.990 billion dollars, you would think they could afford to hire some more administrators.
david M.
Casella has a weight limit on garbage put out in cans, which is 40 pounds. They won't leave a note on your can stating this. I found this out by calling multiple times. I find this lack of communication quite rude.