Casella Waste Systems, Inc.Reviews of casella.com

To begin with in April I was attracted to low monthly fee for service They dropped off dirty all scuffed up cans as a new customer which I had them rectify All seemed well until end of July 1st missed recycling I inquired with cs they had no answer said leave they'll be back but was a no show Now with this new Kubra payment it seems lacking to show in a prompt manner of a payment I am upto date on payments August just came out Now they left me with a complete no show of service today If it was delayed I was not informed The new website is horrible Emailed me again saying I owe $105 And I do not There Aug billing just came out So I have stinking garbage due to heat and no idea if it was oversight or what ..I am about ready to call it quits only after 5 months

Picked up the trash but missed the recycling. I called the main office they let me know they’d be by the next day to take care of it. They were a no show,no call I’m a senior and it’s a challenge for me to put the recycling out and back twice without results Thanks

They missed our pick up, again. Waited on hold for 45 mins before giving up. We never had any problems with LMR for 20 years. Pulling our account.