David B.
Shocking company to deal with
Shocking company to deal with, no chance of getting a refund cheap replacement for the ones they advised, would never recommend and they offer you a discount to write a good review
Response from CasamattoSep 23, 2026
Hi David , Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Elena Customer Care, Casa Matto