Dr G.
Caveat emptor
Caveat emptor. The associate was most helpful and personable on the phone. It wasn't until later that I discovered that my Powertrain was still in operation. Nothing was taken off of my bill to credit my extended policy. All of that charm meant little in light of an over $600 difference in costs. I spoke to three different agents. Not one of them mentioned the credit. I almost dropped the policy altogether just off of that sneaky move. Shame on them.
Response from CarSureDec 7, 2017
Hello, We appreciate your time and telling us about your experience. We strive to provide excellent customer service and provide helpful information to each one of our customers. We apologize we were not able to achieve our goals during our conversations. We are going to review your account and call you back soon. Thank you, CarSure Team