CarSure helps you protect against unexpected car repair bills by providing the right vehicle service contract based on the customer's needs. Qualifying cars are eligible for anything from basic coverage for major vehicle components like the engine and transmission, to more expansive coverage that would include complicated computer and technology.
CarSure (carsure.com) has 430 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
carsure.com
Website
carsure.com
Category
Insurance
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I just want to say what an awesome company these guys are! My dad passed away shortly after purchasing his warranty and they refunded the funds to the family. This is where I will be shopping for my next extended warranty. CarSure made an already difficult situation, a little bit easier to deal with. I can't say enough words to show my appreciation.
GL
Gloria L.
Thank you CarSure
Thank you CarSure. Rob was very helpful, knowledgeable, and kind. He reminded me of the coverage I have, and the care of CarSure.
JA
Jane
We talked to Rob and were very happy…
We talked to Rob and were very happy with the information and help that we got.
MD
Michael & Diana L.
Your representative Rob went out of his…
Your representative Rob went out of his way to help us when your claim system was down. My mechanic lost patience due to the system failure, and would not deal with the situation. Rob went out of his way to get our claim approved and rebuilt confidence with the repair company. Please give him all the consideration he deserves. All the best,
Michael & Diana Larsen
customer
SS
Steve S.
I was having problem with a claim
I was having problem with a claim, this was around the first of the week. I called and talked to I would assume a receptionist and explained my problem. She said she would put me through to the adjuster. Apparently he was busy so I got his voicemail. I left a message, and after an amount of time I hung up and call back with the same results. After another amount of time, I made a third call. Someone picked up the phone, apparently recognizing the number, hung up and sent me to voicemail again. I waited until around lunchtime and called the fourth time. This time a gentleman picked up the phone, his name is Rob, and I finally got to explain my situation to someone from your company. I was somewhat agitated and not in the best of spirits, but Rob worked through this, and told me he would look into this, and then call me back. That he did, explained to me what was needed, and with that information would see that things were straightened out. I got a phone call the following morning from my mechanic telling me everything was okay. I realize people are busy, and I'm sure you get tons of calls, but people need to learn that courtesy, understanding and perhaps a little sympathy on their part, could quite possibly make things a lot easier for everyone. I want to say thank you to ROB, never did get his last name, and let you people know that in my opinion, we need a lot more gentleman like him. This man was as professional, understanding and most able to get the job done. I truly hope for your sake, that you have many more people like him working for you. I called him today (28th), and personally thanked him.
AN
angelataylor
I really like the company and the…
I really like the company and the customer service is awesome
SS
Shauna S.
Working with Michelle is truly the best…
Working with Michelle is truly the best experience we have ever had !!! Her sincerity + knowledge were amazing!! You are very fortunate to have her on you team!! Thank you Michelle❣️❣️Yr the BEST❣️
DB
Dorothy B.
CarSure's EXCELLENT SERVICE
CONCERNS FOR YOUR BEST INTEREST, JUST KIND, HONEST AND GOOD SERVICE. I HAVE SPOKE WITH THE REP. ROD ON MORE THAN ONE OCCASION HE REALLY PROVIDES EXCELLENT SERVICE.