CarSureReviews of carsure.com

I purchased this warranty in 2017. I paid off my policy in full before utilizing a claim. My oil pump messed up and needed to be fixed, which is a covered part under the warranty. I took my car to an automotive shop and it took a month of going back and forth with CareSure to try and fix my car. I sent in 18 months worth of matience records and all. Finally after a month i literally called on a daily basis. My claim was denied for a covered part and i decided to cancel my policy. I sent in my cancellation letter January 25, 2019 and was told it takes 6-10 business to process. Here it is almost February 25, 2019 and im still being told my refunf for my policy is being sent out on friday. This company lies so much and they dont have a clue about how contracts are supposed to upheld. I have been told every friday for the last 3 weeks my refund amount will be sent on Friday. I still haven't gotten my money yet. DON'T PURCHASE A CONTRACT WITH THIS COMPANY. THEY WILL CONTINUE TO GIVE YOU THE RUN AROUND EVEN AFTER CANCELING YOUR CONTRACT AND WANTING YOUR MONEY BACK!!!

I received a card in the mail. I called to see what they offered since my warranty had ran out . I couldnt afford what they offered, $5100, so the lady I was talking with got a supervisor on the phone. She worked trying to get the down payment down and the monthly payment down. $240 down payment with monthly payments being $147 for 24 months, would I like to use my debit or credit card I said neither I can't afford that. I barely make it from paycheck to paycheck right now. I said I could barely save $200 a month for emergencies. Then she started in with, well how are u going to pay to fix your vehicle when it breaks down? You bought a car with high milage and no warranty, how are you going to pay for repairs? Both incorrect. It was at 68,000 when I bought it, thats not high milage these days and I still had factory warranty. She continue to argue with me that I could put it on my credit card every month and I said no I have enough credit card debt. Then she argued I could save $200 a month for emergencies but I couldn't use that to pay for this extended warranty offer. I finally hung up. What business of it is hers how I pay for repairs if they happen? There warranty may or may not be good. I could definitely use and extended warranty but it not be with this company. For $5100 covering just 50,000 miles more Ill take my chances. Its what you do when u buy used, take a chance.

Biggest scumbags ever, purchased a policy for $3148 and time to file a claim they refused to honor my claim. Will never do business with them again and filing a claim with the BBB to recoup my money.

They talk pretty when trying to hook you to be their client. They assure you that now you are in good hands. Well surprise, you are in good hands, to be robbed. !!!!! My 2014 GMC Acadia recently experienced rear section A/C problems. I called the customer support and asked if I could take it to my dealer ship and was told to do so and have the dealer call Car Sure. They told the dealer that the rear evaporator core would have to be removed for inspection by one of their adjusters. My dealer called me and told me that to remove the rear core some one would have to pay $250.00. They told me that if Car Sure would not deny the claim for repairs all I would have to pay would be my $100.00 deductible. Well guess what? After a week without my vehicle, Car Sure denied the claim stating that it had been the cause of corrosion and they wouldn't cover it. I have been paying Car Sure for the past 15 months, over $180.00 per mo. and had never needed them. When you need them the most, is when they will not release a penny to help you. Thanks car sure SCROOGE. YOU CAN BET I'M CANCELING

First you receive a letter in the mail poor thing not knowing it’s a scam scam scam don’t say someone didn’t warn you! They won’t cover a damn thing of your car as for me my radio and air conditioner was broken and all they could think of is to come up with excuses not to cover them, worst customer service rude call center representatives probably fake I don’t even think they exist.accept when your monthly payment is due they will give you a phone call prior the due date total scammers Anyways all in all it’s a scam man don’t fall for it ⚠️⚠️

this is the worst experience I’ve ever had in my life I’ve been trying for three days to get my car fixed still have not got it fixed yet they take your money but don’t want to do the work for you they are some fake people I hope no one ever use their business I will be talking to the better business bureau and whoever else that I can talk to to retrieve my money and to hopefully put them out of business I do not recommend these people to no one my name is James price and that’s my review

Called the number for claiming 888-245-8825 they don't know who Carsure is or American Auto Shield is. In fact, it is the number for century 21 who deals in real estate. Canceling this fake car fixing crap. Update. I was right they denied my claim. Don't buy this crap. This does not cover anything that your dealer doesn't cover. The drive train is covered by your company. I was told by the sales rep that this would cover everything my Honda dealer would not. It's a lie. Below is what they don't cover. You can decide.Oh yeah they will tell you that they cover sensors and your A/C. If you have sensor problems or A/C problems you might get something. Again canceling this crap. B. COVERAGE DESCRIPTION “DIAMOND" COVERAGE covers all components of the vehicle. except for the following items 1. Paint; carpeting; upholstery: fabric; VEHICLE frame; the following parts of the manual/ hydraulic clutch assembly: friction disc, pressure plate, throw- out bearing, pilot bearing; rubber hoses and combination rubber/metal lines; moldings; PCV Valve; distributor cap/rotor; wheels and wheel covers; seat belts and retractors; seat heaters integrated in upholstery; clock spring; battery and cables; nuts, bolts, and fasteners; rubber body parts; VEHICLE body panels and components; trim; weather stripping; ducting and tubing; illumination of any kind, including but not limited to lenses, light bulbs, headlight and/ or taillight assemblies, LED lighting and sealed beams; exhaust system; keyless entry pad and transmitters; brake pads, drums, rotor, and shoes; canvas; fiberglass, vinyl or fabric tops; convertible tops and sunroofs including related mechanisms: remote compact disc changers; buttons; handles; door hinges; glass and glass assemblies; audio components not installed by the factory, GPS components and any other parts combined with GPS componcnt(s); CB radios; bright metal; sheet metal; bumpers; ornamental moldings; welds; winch; emissions systems; catalytic converters; spark plugs and wires; glow plugs; wheel balancing; hoses; belts; wiper blades; restraint belts; hydraulic suspension control systems; struts; bearings, mounts, and housing; shock absorbers; interior and exterior trim items; carburetor; throttle body assembly; body seals and gaskets; plastic and framing. 2. Tires are excluded unless the damaged unit is an original VEHICLE manufacturer equipped tire, or replacement tire of the same size and type, with no less than 5/32" tread depth that is property installed on YOUR VEHICLE. Reimbursement is based on the price of original tires purchased with YOUR VEHICLE and is limited to $25.00 per tire to repair and $200.00 per tire replacement with a maximum lifetime CONTRACT benefit of $500.00 (as permitted by law in YOUR state). Tire repair or replacement is only available for damage caused by a road hazard. Damage caused by negligence, abuse, misuse, collision, manufacturer’s defects, curb impact, valve or rim leaks, improper installation, dry rot in either sidewall or treads, tire chains, racing or off road use, vandalism, fire, theft, driving on underinflated, overmflated or unevenly worn tires are not covered. 3. Parts, items and conditions listed in the Exclusions section of this Contract 4. See Addendum 1 for any ADDITIONAL COVERAGES that may apply to this CONTRACT.

This company explains their benefits. I was pleased with results.