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CarsFromWest.com (carsfromwest.com) has 14 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Website
carsfromwest.com
Category
Cars & Trucks
Location
Orlando, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 50% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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If I could give zero star, I would. CarfromWest is a money extortion venture and a rip-off. Do business with them at your own peril! They extorted money from me! They never give their official names of staff (could be boyfriend and girlfriend scam and extortion bait). I've just spent thousands of Dollars on them and had to fight to get my deposit back which they refused for weeks only to give back part of it. I also incurred Copart storage fees due to CarsfromWest! Try doing business with them and see for yourself!
AM
Ahmad M.
DO NOT BUY A CAR from THEM.
DO NOT BUY A CAR from THEM.
I purchased a car through CarsFromWest, for $15k , and my experience was extremely disappointing.
The vehicle was listed under “Normal Wear / Minor Dent-Scratches,” with no indication of any structural issues and no undercarriage photos provided. However, upon delivery, the vehicle had a severe frame damage,which is a major structural safety concern. And value, car is worth 6k with this damage.
And this type of damage should have been disclosed or properly categorized (e.g., frame or undercarriage damage), especially since those categories exist on the auction platform.
I reached out to resolve the issue, but instead of accountability, I received vague responses and no meaningful resolution.
Buyers should be very cautious when relying on listing descriptions, as my experience suggests that critical information may not be properly disclosed.
MR
Mohammad R.
You should not never buy car from them
You should not never buy car from them. This is almost a 6 months they did not refund my money back.
They are not business. they are professional scammers.
DA
Daniil A.
4 days to reach by phone
Tried getting them on the phone about transaction details I was interested in purchasing a car from a local auction. Voicemail, email no response. Took them 4 days to call me back. What would happen if I actually proceeded to do business with them with that kind of support? I tried to cancel but it was just over a month of their "agreement". I conceded paying for a month and refund the difference. No, inflexible cant refund. So you take peoples money and provide ZERO service in return! What an amazing business formula for you!
Response from CarsFromWest.comFeb 11, 2026
Daniil,
Thank you for your review, but unfortunately the reality is different from what you described.
You called us outside of business hours, which is why no one answered. You could have left a voicemail and we would have called you back right away. You also emailed us on Sunday, Feb 1 at 3:17 AM, and we replied the same day at 10:50 AM. It’s unfortunate that Trustpilot does not allow us to attach screenshots as proof. You contacted us outside business hours and still received a reply the same day, yet you say we have poor support. That does not seem fair.
Regarding your request for a membership refund - please respect our terms and conditions. You purchased the membership at the end of December 2025. It is now February 2026. According to our terms, we provide a 100% refund within 14 days. We explained this to you, but instead you threatened to leave a negative review. That is also not a fair accusation.
Our business formula helps people buy cars at auction without a dealer license, and we do everything we can to keep our customers satisfied.
But if you do not respect the terms and conditions, unfortunately we cannot help you.
Thank you
VL
vangelis L.
You are guys jokers thats how you treat…
You are guys jokers thats how you treat the costumers full of liars.
Don't trust carfromwest or Car4bid.
Biggest rubberys
Response from CarsFromWest.comAug 12, 2025
We appreciate your review, but we have no record of you ever being our customer. We would really like to understand what happened.
Please reach out to us directly and provide the VIN or lot number, as we believe this might be a misunderstanding.
Thank you
DI
DidoP
Save yourself a headache and do not do business with them
If I could give this company 0 stars, I would. Their customer service is terrible. I have been trying for a month to get a title transferred over into my name. They did not send all that my state needed to do so the first time, eventually sent a much needed document to transfer the second time, I tried again and the state is requesting that they fill out an Affidavit of Fact that lists the actual mileage on the car and they refuse to do so. They told me to try a different DMV office and that should solve the problem. I sent a list of what the state needs today by email. This was filled out by the agent at the DMV. They will not do it and since they are already taking so long in getting the things to me that I need to transfer the title by 30 days (state law), I am going to have to pay Title Penalty, which is listed on the form that the agent at the county filled out.
All throughout my dealings with this company, they try to act as if I am an idiot when it is them who clearly either do not know what they are doing or are committing fraud on purpose. Of course, I do not know what is needed by my state to transfer a title of a vehicle won at an auction because I am not the one who puts all the rules and laws in place to transfer titles. they are the ones selling cars at auction and SHOULD know what to do for each state they sell in.
DO NOT DO BUSINESS WITH THESE SCAMMERS.
Response from CarsFromWest.comAug 12, 2025
We are sorry to see this review so late, but we would like to explain. Our customer service team did everything possible to assist you. You received all the required documents, but as you mentioned, you did not know what was needed by your state to transfer a vehicle title - as you can understand, this cannot be our fault.
After your request, we promptly sent you all additional documents. However, you demanded that the Affidavit of Fact include the vehicle mileage, while the title listed it as “exempt” for the last 3 sales. For this reason, we cannot list any mileage other than “exempt,” as doing otherwise would be illegal.
We explained this to you several times and suggested visiting a different DMV, as in our experience such cases are often resolved simply by going to another office.