We are a licensed broker with IAAI and a registered buyer at Copart. We're proud to have helped thousands of customers save money and acquire cars, boats, motorcycles, RVs, and other vehicles. Search for used and salvage cars, place bids and win online. No license required. Low fees.
CarsFromWest.com (carsfromwest.com) has 14 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Website
carsfromwest.com
Category
Cars & Trucks
Location
Orlando, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 50% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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If I could give zero star, I would. CarfromWest is a money extortion venture and a rip-off. Do business with them at your own peril! They extorted money from me! They never give their official names of staff (could be boyfriend and girlfriend scam and extortion bait). I've just spent thousands of Dollars on them and had to fight to get my deposit back which they refused for weeks only to give back part of it. I also incurred Copart storage fees due to CarsfromWest! Try doing business with them and see for yourself!
AM
Ahmad M.
DO NOT BUY A CAR from THEM.
DO NOT BUY A CAR from THEM.
I purchased a car through CarsFromWest, for $15k , and my experience was extremely disappointing.
The vehicle was listed under “Normal Wear / Minor Dent-Scratches,” with no indication of any structural issues and no undercarriage photos provided. However, upon delivery, the vehicle had a severe frame damage,which is a major structural safety concern. And value, car is worth 6k with this damage.
And this type of damage should have been disclosed or properly categorized (e.g., frame or undercarriage damage), especially since those categories exist on the auction platform.
I reached out to resolve the issue, but instead of accountability, I received vague responses and no meaningful resolution.
Buyers should be very cautious when relying on listing descriptions, as my experience suggests that critical information may not be properly disclosed.
MR
Mohammad R.
You should not never buy car from them
You should not never buy car from them. This is almost a 6 months they did not refund my money back.
They are not business. they are professional scammers.
DA
Daniil A.
4 days to reach by phone
Tried getting them on the phone about transaction details I was interested in purchasing a car from a local auction. Voicemail, email no response. Took them 4 days to call me back. What would happen if I actually proceeded to do business with them with that kind of support? I tried to cancel but it was just over a month of their "agreement". I conceded paying for a month and refund the difference. No, inflexible cant refund. So you take peoples money and provide ZERO service in return! What an amazing business formula for you!
Response from CarsFromWest.comFeb 11, 2026
Daniil,
Thank you for your review, but unfortunately the reality is different from what you described.
You called us outside of business hours, which is why no one answered. You could have left a voicemail and we would have called you back right away. You also emailed us on Sunday, Feb 1 at 3:17 AM, and we replied the same day at 10:50 AM. It’s unfortunate that Trustpilot does not allow us to attach screenshots as proof. You contacted us outside business hours and still received a reply the same day, yet you say we have poor support. That does not seem fair.
Regarding your request for a membership refund - please respect our terms and conditions. You purchased the membership at the end of December 2025. It is now February 2026. According to our terms, we provide a 100% refund within 14 days. We explained this to you, but instead you threatened to leave a negative review. That is also not a fair accusation.
Our business formula helps people buy cars at auction without a dealer license, and we do everything we can to keep our customers satisfied.
But if you do not respect the terms and conditions, unfortunately we cannot help you.
Thank you
SS
Shaylee Smith B.
Incredible Customer Service
CarsFromWest was incredible to work with and I couldn't recommend them more! Their customer service was absolutely unmatched!!!
Response from CarsFromWest.comFeb 11, 2026
Thank you for your trust, Shaylee! We’re always happy to help with your future purchases. We really appreciate your feedback!
ZM
Zara M.
Thanks for all your help
Thanks for all your help! 3 months ago, I bought a Camaro through Carsfromwest on IAAI and sold it today. Made a couple grand to enjoy a fun car for a few months. Now I’ve been thinking about a Challenger
RW
Rita W.
I found a 1987 Porsche 944 on Copart
I found a 1987 Porsche 944 on Copart, but it required a dealer license to buy. That’s when I found Carsfromwest - they are Copart brokers. I wanted to buy the car at the buy now price, but they told me I could get it cheaper by bidding at the auction. And they were right - I would have overpaid. Now I’ve finished restoring the interior, replaced all the belts,all maintenance problems. The car wouldn’t start only because the starter was bad - that’s it. I got incredibly lucky. The car came with all it's service records since 1987 in a thick binder. It is a gem!
JR
Joyce R.
Can recommend this copart broker!!
Can recommend this copart broker!!! I knew absolutely NOTHING about auctions, asked a thousand questions, and they answered every single one with insane patience. I bought my first car for my daughter, and I’m already coming back for a truck for myself! 10/10 experience!