Cars.comReviews of cars.com

Absolute garbage website, and they don't actually provide the services they say. They're essentially just data collectors and sellers.

I recently brought my vehicle in for a routine oil change, and Mike Alwin made the entire process incredibly easy. From the moment I arrived, he was friendly, professional, and kept me updated every step of the way. He made sure everything was completed on time, answered all of my questions, and even reviewed upcoming maintenance recommendations without making me feel pressured. It’s refreshing to work with someone who genuinely values great customer service. Mike made what is usually a routine appointment a genuinely pleasant experience.

The service department was very rude and unprofessional. Mike Bertucci the service manager was very rude and unprofessional as far as I fill like trying to take advantage of me being an African American female and trying to run game on me about them offering me a damn oil change oppose to them honoring me with a credit or something for filling there loaner car gas tank up. I'm grown an not a kid its a way how you carry yourself an being professional. He needs coach and counseling skills on how he talks to an individual especially a female I'm not a kid an to be rude and disrespectful to me an keep throwing up giving me a fucken $90 oil change was nothing to me like he was really doing something for me. I had to leave and fill up my tank of gas after him trying to manipulate me and make me think I was getting a deal on them giving me a free oil change oppose to filling my tank up or even compensating me for the extra money I just spent on filling there loaner car up. I wouldn't recommend them to anyone. Also the loaner car the gave me was dirty and not clean along with them not even presenting my car to me with car was or anything after they had it for almost a fucken month!! I wouldn't recommend my do to them or anyone else for that matter I will be contacting Fox2 news and the better business bureau as well on how I was treated along with the civil rights committee!!! Facts 💯

What made my husband and I experience so great was working with Eric T at Wellesley V.W. He answered all our questions. Never felt any pressure to purchase a car. After talking with him we did buy a Volkswagen Tiguan . We know if we have any further questions. He will always be available to help us. I feel comfortable recommending Eric T at Wellesley V.W. if you’re interested in buying a Volkswagen. Andrea and Jerry

bad. not realiable.

Asked for an Instant Offer to sell my car that was stated as a "real cash offer" only to find that the 2 dealers listed had no interest in my car at all. This is obviously a "come on" so don't trust their cash offers at all.

Unfortunately there are dealers that come off as deceptive for sure. I found more then one website that confirmed listed price of 18k for a 2020 mazda cx 5 which is the recommended value for car based on miles and after expressing interest in these cars, the dealer says. Is it going to send you numbers? And then they send you a price change of 5K difference, stating that the website had not updated. Meanwhile, the website still reflects the original listing price. This is false advertisement and very deceptive, and dealers like this should not be able to get buyers that come.And buy cars that are significantly priced at a value that the car is not worth. Save your time and go to a dealer. That's willing to not lie and be desective one dealership. I would not recommend in which case I have a very negative experience with is that of NJ State Auto Used Cars Jersey City, 406 Sip Ave. Jersey City, NJ 07306! I saw car listed for 18k and then 35 mind later it was changed to 23k! Stay away from dealerships like this.

The customer service was great. Would recommend others in buying a vehicle at Trail231. The car we brought drives really smooth and shows was taken care of.