Carrier411Reviews of carrier411.com

They continue to report my mc# number as 3 months in use and I’m over 3 years in use. I spoke with a number representatives all of which said the FMCAS is where they get their information from and they have system errors. Called FMCSA to confirm what Carrier 411 said and they denied their claim and said that the brokers should use SAFER. Called carrier 411 back and they blocked me. I continue to lose loads because they are still providing false information on my mc and when I asked the brokers to us SAFER they all say that their company only uses Carrier 411. I don’t know what else to do about this matter

This company is very unprofessional. I called this company to get information updated because brokers are saying my company is not active on the Carrier411 site. Then the guy who answers the phone hangs up and then blocks the company and myself from any and all phone calls. I will be reporting this company to the FMCSA. I also see you guys have a lawsuit for this exact same issue of false documented information......

They have incorrect info on our profile and there's no way for us as a carrier to get it corrected.

False information and they won't correct it

I JUST CALLED TO COMPLAIN ABOUT FAKE INFORMATION ABOUT OUR COMPANY AND THEY JUST BLOCK MY NUMBER , THIS IS NOT CORRECT THEY NEED TO EXPLAIN WHAT THE FU@#$ IS GOING ON AND WHY THEY F#$% REPORT AND DO FALSE REPORTS ON CARRIERS .

I work for a Carrier. We just got our Authority in September 2022. We got a perfectly clean 100% pass on a DOT inspection on 10/7/22. Carrier411 does not reflect it in their system even though it is now 4 months (!) since the date of the successful inspection. When I call to ask them why it isn't showing in their system, they wouldn't even talk to me and just blocked my number because I'm with a carrier. Not cool.

Carrier 411 literally does NOT let carriers dispute what they call "Freight Guards". A company I work with had an issue back in 2014 with a disgruntled driver. That company has taken all the actions necessary to remedy the issue, but the freight guard still persists. Even claims that have been resolved professionally stay on as "Freight Guards". To make matters worse Carrier 411 MAKES YOU PAY FOR THE SERVICE to even have a chance at replying back to defend anything against you. They are bias towards carriers and it’s unfair.

Providing False information for DOT Carriers!