Carrier411Reviews of carrier411.com

411 never listen to the carrier side and brokers use them as a tool to threaten carriers every time they don't like something

The website seems to be down, shaddy brokers manage it, is this good for the industry?

Carrier 411 is a very unprofessional, rude, and report fraudulent information. Fmcsa and safer watch states our authority is active but 411 reports it inactive, they have caused many companies not to work with us, we have been losing money and by the false out dated report we might loose our company due to their system. When I did reach out and call they would not give me any information about my company that they are reporting on, hung up in my face and blocked my number. They then blocked my broker account.

Our company has been ACTIVE since day 1, but brokers who use CARRIER411 are saying your MC is not active on carrier411. I called them but they BLOCKED ME.

Carrier 411 allows brokers to report one sided story about carriers. They never reached out to even inform us of the report. As many reported, we found out from a broker. The broker CDL 1000 just completely lied and said we held a load hostage and renegotiated in transit, we broke down. Due to their unprofessional demeanor and poor credit history we had them pay us for the miles we ran only. We had a transmission go out on a 2020 truck with 290,000 miles. The load was in the tow yard that towed us in on our trailer due to shop not having room. They paid us for miles we hauled and off loaded onto another truck while we was still in the shop as they agreed. We saved all emails, text, and etc. We are with Bc logistics

I CALLED TODAY BECAUSE THEY HAVE GIVING WRONG INFO TO THE BROKERS ABOUT MY COMPANY. The lady that answered is the rudest person that i ever spoked. And she hanged up on me and blocked my number. I have everything recorded and i want justice.

Carrier 411 is the Worst!!! They continue to report false information about my company. They say that my company has double brokered loads, this is completely false. They use A.I. to determine whether a company is good or bad. For example they flagged my company because our physical address did not match our mailing address. This is nonsense, a live person would have realized that this is a common occurrence in business. This company has no real dispute resolution policy in place. They will block your phone number if you reach out to them and try to dispute incorrect information that they have on file. Brokers please look at the reviews that this company has and reevaluate wether or not you should be using them. They are a bad company plan and simple.

I called to ask a question nicely and they transferred me to a recording stating my phone number is blocked and they cant do anything. On FMCSA website i show mileage and inspection reports but on their sites i do not. How rude that they cant take a second to explain we cant update and they just block our number and basically hang up on us.