CarrabbasReviews of carrabbas.com

We went to Carrabbas about 3 months ago and the food was good but something changed when we went last night. The pasta was overcooked, it came out a bit mushy and the lasagna hardly had any meat in it, it was thin layer upon thin layer of pasta and tomato sauce and maybe the essence of meat. We were truly disappointed spending all that money on below average meals.

I haven't been to a Carrabba's in well over five years. I noticed the quality and service started to decline. I ate at the Maumee, OH Carrabba's today and was very disappointed. Outside the men's restroom, there was filthy mop and bucket the was just outside. As I entered the men's room it wreaked of raw sewerage. Not a pleasant way to start your dining experience. I ordered the Chicken Piccata. The was chicken tender and had a mild piccata flavor. My Alfredo side was probably the most disappointing part of the meal. The pasta was soft and mushy. I realize restaurants par boil, and it is difficult to get an "al dente" texture, however, it was actually mushy. The Alfredo sauce was substandard. I don't want to say watered down, but not a thick creamy Alfredo sauce. The portion was miniscule. It came to the table in an oval "monkey dish", on the chicken plate. Three forks and it was gone. Alfredo is considered a "Prime Side" when you make your choice. The meal was $27.98, with the Alfredo. I had the soup with the meal. It was a lentil variety. Very tasty, but barely like warm when it arrived. The service was adequate. Friendly, but not that attentive. Had to ask the server to please remove our empty dishes several times. When it came time to bring a refill on my Raspberry iced tea, twice they brought me unsweetened tea. As I said, friendly, but just didn't seem to be fully engaged. The bread remains delicious. I can honestly say, I will not be returning to Carrabba's, especially for pennies under $28.00. I will add Carrabba's to the ever-growing list of restaurants that do not live up to their past successes. I have become a very good cook!

Having never been here before, I was eager to have a wonderful Italian meal as I had heard all good things about the food; what a HUGE disappointment! Bad night? The ravioli was slapped in front of me in a watery tomato soup concoction, NO WAY did it come close to an Italian pasta sauce! The salad was swimming in dressing that made it a soggy mess. On a good note our waitress was terrific, far superior to the young man who slopped my “sauce” all over the table

My wife and I have been loyal patrons of Chesapeake Carrabba’s Italian Grill for years. We recently had Lunch a few days ago and have to say the quality of the food as well as the service has really gone downhill. Here are a few of our observations where things were off the mark. Being diabetic, I ordered unsweet tea, and was served sweet tea (had to re-order). We had to ask for bread plates in order to enjoy the fresh bread. I love their Caesar Salad with grilled chicken – so ordered it asking for no croutons which is my usual order. It was delivered with croutons and it was drowning in Caeser Dressing (never had it that heavy before, ever). Needless to say, it ruined the salad and for a $17 salad, that is saying something. My wife ordered the lunch trio with Italian salad, fettuccini alfredo, and minestrone soup. The Italian salad was also swimming in salad dressing and the alfredo was overloaded with parmesan cheese. Unsure what has happened since we were there a few weeks ago, but am hoping this is just a blip on the radar versus how things will be going forward. Certainly not up to what I would characterize as Carrabba’s higher quality standards.

Been going to Carrabba's in Canton, MI for years. My favorite restaurant until recently. All their Alfredo dishes have very little Alfredo Sauce. All you can taste is the pasta. Either they have a new chef or are intentionally skimping on the sauce.

we go to caraba's maybe once a month. we have had issues with ordering online and with catering, those were fixed by managers. Last night 2/27/25 we went just for soup and bread a light meal. the waiter John, took 5 min to come and ask for drinks, then another 5 min and someone else brought us the drinks. 10 min he took our soup only order, then 10 min someone else asked if we were ready to order because we still had the menus, told them the issue and they went to get the soups... john came back with them 5 min later. half way through as we had other plans, we asked for the check and to go boxes.. john brought them and then tried to apologize for his slowness, but at that point it had been 45 min just to get a bowl of soup and a sprite. it was the most disappointing visit we have had. yes we still tipped him because he tried, but that was a huge waist of time and it was not even busy... only 4 other tables at the time and no one at the bar. definitely a disappointment. if it doesnt change the next time we go it will be our last.

My girlfriend and I went on May 10 to the Carrabas on Mason-Montgomery Road in Mason Ohio at about 7:00 on a Friday. The restaurant was full but well-staffed. We waited about 10 minutes past our reservation time to get a table - no big thing. But it took some time to get simply water and our server apologized for the wait time to get seated despite having a reservation. She then proceeded to spend over 15 minutes taking with a table of two next door to us - ignoring us and all her other tables. I got up and went to the hostess station and asked for the manager who was right there. I told here what was going on and she apologized and went over to get our server (who was stilll talking to the table of two). The server came to our table, aplogized and took our order. The bread was not tasty at all; our orders of lasagna were extremely salty as was my caeser salad. I ended up running out of water to drink as neither our server, nor the manager (who came to our table with a "free order" of very sub-standard garlic bread (given to appease us for the terrible service)) nor anyone else refilled my glass even once. The staff appears to never "scan the crowd" (they avoid any eye contact) and look for patronswho need some attention. So overall it was an experience that will not have us returning to Carrabas for the poor food or the poor service. They are not even performing the most basic customer service and they seem to rely on salt as their main source of taste in their food. Years ago I went frequently and the food was great and service good. But boy they have gone downhill.........

I am shocked and disappointed that the Carrabas in Katy, Tx no longer offers Pizza! I called to order a pizza today, and was told they no longer sold pizza there. Pizza was always our go-to dish and other side dishes were perfect to take home for left overs. An Italian restaurant without pizza! Sad day!!