CARPLAY2air.comReviews of carplay2air.com

Kommer fra KINA ! Dvs moms+told+håndtering bliver pålagt så den bliver MEGET dyr! Extrem lang forsendelses tid - har ventet 1 måned nu, og nu ligger den ved toldvæsnet!

I’ve been using this in my 2021 Volvo XC60 for almost a month. Set up was easy, but it’s been glitchy from day one. It routinely freezes, or the volume control stops working, or the connection drops entirely. It can’t go more than 30 minutes without some sort of problem. Customer support was very responsive and offered troubleshooting, but the problems actually got worse after a firmware update, so I finally asked for a refund, but they refused because I was then past their 15-day return window—and even it it had been eligible for a return, they require customers to pay for shipping (with tracking) back to China and then add a $25 restocking fee. Based on other reviews, this thing might work. But it’s definitely buy at your own risk. I’m out CAD $160 for a cheap dongle that I’m sure isn’t worth more than $20 to produce. Other newer products have better reviews, so I’d suggest you look around. And maybe buy on Amazon so you’re guaranteed a legitimate return policy.

When it finally arrived the setup worked fairly well. There is about a 1 second delay in everything so very annoying to speak on the phone. The main problem though is stability, which makes it useless. It can cut out at any time while speaking on the phone, navigating or playing music. The company dumps all these issues in your lap and only accepts a return if you pay for shipping as well as a $25 restocking fee if the product is not faulty. Talk about nerve. I advise you to stay away, there are other items on the market that works better.

The company sent me out a product that doesn’t work and then when I tried to return it they were going to charge me for the return despite me sending video proof that their product is faulty. In order for me to get a replacement I had to pay to both track and send my device to be shipped back so in the end I would have paid half the price of the product jus to return it. Don’t waste your money. Their customer service is horrific and they won’t take care of you even if the product is defective. Just threw $100 in the trash and want to make sure no one else has the same experience. I have a 2020 jeep gladiator (which is on the approved list of vehicles that are compatible) and the product shuts off 4-5 times in a 20 min drive and the only way to fix it is to unplug and plug back in. Despite all of my troubleshooting the product doesn’t work.

Worked one month and they told me to update it. The update made the device completely die. They want me to send back to China and promise to send a new one but I have to pay to ship it. They website said no returns, so I’m just going to toss this one and look for something sold in USA.

These people are totally crooks. Not only does device not work, they make it next to impossible to return. They will not answer questions, and the cost of return to China is more than the cost of device. Don’t be misled by reviews on their website. Go elsewhere for reviews and you will see they are a total scam.

I had already tried to buy, but the last delivery was lost, the money was returned by Paypal, not by the manufacturer. I tried to make a new delivery by paying $ 29.95 more. This time the shipment arrived (in 12 days, not the 2-3 indicated on the site), but I had to pay 13.41 Euros for customs duties !! I tried to ask for assistance, but got no answer. I was forced to open a new PayPal complaint.

I got the dongle delivered in fair time, but I had plenty of initial problems to get it running. Afters som hard work the dongle started working. I tried both rating and asking question on their web site, but none of them showed up which leads me to believe that they do not publish any real posts. All reviews are 5 star and they are most certainly made up by the company itself. AND they do it continuously.