Carpet Tile DepotReviews of carpettiledepot.com

Great options to choose from and fast shipping! Thank you!!

I received my tiles on time and they look great in my room.

I went looking for some sort of mat to put my wet and dirty scooter on when I ride in less than perfect weather. 9" x 36" carpet planks are a nearly perfect solution. So I ordered a sample and, to my pleasant surprise, the sample was a single, whole plank! No so with more than one other plank sample offering.

I did not receive all that I ordered.

Ordered samples! Promptly delivered!

If it were an option to give 0 stars that would be my choice. First they tell you carpet tiles in stock, then takes less than 10 seconds to charge your credit card. Then on day item was to ship, they tell me it's on back order for abut a month. The I say send samples available in stock for same price. So they send samples that cost more and tell me they will sell it to me for only 10 cents more per sq ft for my inconvenience. Thats quite alot considering we ordered 5200 sq ft. And of course shipping would take 5-7 business days. They lie again. All they do is lie to you to take your money and eventually you get the product if you keep after them. I ended up calling the shipping company & was told I had to schedule delivery. Not what the salesman said. He said they would call & let me know when they were coming. This company lies and lies just to get your money. Will not be ordreing from this company again.

Currently having these carpet tiles installed by my subcontractor. Looked great upon arrival and just like the photos. Excited to see them all installed!

We were charged for a lift gate on the shipping portion of the bill. We called Carpet Tile Depot on 12/10 and spoke with Jeremy to request a credit since we had to take the boxes of tiles off the truck by hand. He stated he would bring it to the attention of the shipping manager and get back to us with a credit. As of 12/21 we have not heard back. We paid $390.31 for the shipping, which included the cost of a truck with a lift gate, therefore we would like a refund on the shipping cost. The carpet tiles are nice and just what we were looking for. We only had a problem with the delivery.