SUSAN R.
Very happy with products and services
Installers were on time, did excellent work, and I'm very happy with the products I purchased.
Response from Carpet One Floor & Home - IowaJul 11, 2016
Thanks Susan - very happy to hear that!

Carpet One Floor & Home is your home design headquarters, with a huge selection of flooring, window coverings, and more! Visit any of our 4 family-owned locations in Urbandale, Ames, Carroll, and Spirit Lake. We have been serving Iowa homeowners since 1954, and our certified flooring design pros can help you from inspiration to installation. We partner with the best installation crews in the area to ensure your job is done right, and on time. We carry all the latest flooring styles and can help you with carpet, hardwood, luxury vinyl tile, luxury vinyl plank, ceramic tile, area rugs, and remnants. We also carry beautiful window coverings from Hunter Douglas, Graber and other top brands. Our huge Carroll flagship store also features a complete Kitchen & Bath Center with cabinets, countertops, sinks, tubs, showers, vanities, lighted mirrors and more! Our Carroll store's Serta Mattress Center offers iComfort, iComfort Hybrid, Perfect Sleeper mattresses, as well as adjustable bed frames, Malouf pillows, sheets, mattress covers and more. Our Carroll store also carries Organized Living Storage Systems for closets, pantries, and garages. You'll also find a variety of beautiful, energy-efficient electric fireplaces from Napoleon and Amantii. Contact us today for a free, no-obligation quote!
Carpet One Floor & Home - Iowa (carpetoneiowa.com) has 209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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SUSAN R.
Installers were on time, did excellent work, and I'm very happy with the products I purchased.
Response from Carpet One Floor & Home - IowaJul 11, 2016
Thanks Susan - very happy to hear that!
MARY B.
Abby, the sales person who worked with me, was patient and understanding. She was professional in sharing possible choices with me. The installation crew was always on time, explained things well when I had questions and did an excellent job on what was not a normal installation. I had an "island" of carpet surrounded by a tile border. I wanted that carpet replaced with similar coordinating tile. It happened quickly and wonderfully. I have had only glowing compliments on the entire new look. Have eagerly told anyone who asks from where and by whom I had the job done.
Response from Carpet One Floor & Home - IowaJul 11, 2016
Thanks so much Mary! Very happy to hear that and will be sure Abby sees this!
DAVID B.
We needed to have carpet installed in less than a week for listing our home. They did a great job with minimal fuss and inconvenience.
Response from Carpet One Floor & Home - IowaJul 11, 2016
Thanks David - appreciate the feedback and very glad everything went well!
JACKIE D.
Carpet One did a great job from helping with the selection of our carpet and working with us on tear out and installation so we could do some painting in between. The installers were professional and did a great job! Troy was very helpful when making our selection. We replaced all of the carpet in our house on both levels and they made it as painless as possible!
Response from Carpet One Floor & Home - IowaJun 30, 2016
Thanks Jackie! Very happy to hear that and will pass that on to Troy and the installers.
JOHN & KATHLEEN U.
We are return customers because of the knowledgeable, professional, and friendly service that comes with caring about the customers needs first. The high quality of their flooring is peace of mind in regards to lasting beauty and durability. This is our fourth return to purchase more flooring as we are almost finished with our home. With only two rooms left to finish, we will return again.
Response from Carpet One Floor & Home - IowaJun 28, 2016
Thank you John & Kathleen! Very glad you are happy with everything and we are looking forward to helping with your next project!
DONNA S.
Liz Lawler is the BEST at her job! She covers all the options, then lets the customer decide. She isn't satisfied until the customer is happy. Such a good experience for me! Everyone in the store is friendly, I looked forward to my visit's there.
Response from Carpet One Floor & Home - IowaJun 27, 2016
Thanks Donna - that is so nice to hear! I'll be sure to pass this on to Liz.
Ames Iowa R.
I was very pleased with the helpful service I received selecting carpet and having my rooms measured. Great selection of carpet, with a new customer discount, and I selected carpet that was on sale for 50% off, which allowed me to purchase a higher quality carpet than I would have otherwise. The installer was very neat, clean, friendly, and careful moving furniture and belongings. I will definitely go back to Carpet One the next time we need flooring.
Response from Carpet One Floor & Home - IowaJun 17, 2016
Very glad to hear that! Thank you so much! : )
BRYAN R.
Friendly and very helpful. Installers were very neat And clean
Response from Carpet One Floor & Home - IowaJun 16, 2016
Thanks Bryan! Very glad to hear everything went well!