Carpet One Floor & Home - IowaReviews of carpetoneiowa.com

they did a good job.

We were disappointed in the sales and service provided by the carpet one personnel. Measurement of the product is a key to getting a project done on time. After measuring incorrectly and not ordering enough, we had to wait even longer than we were told the first time. Thank goodness the installer caught her mistake before cutting it. The saleswoman nevers mentioned that the pattern that we had picked couldn't be pieced, nor the price or how to care for it. All of these things should be brought up.

I had a rush job, and was totally impressed with Dalton for seeing that my job was completed in-between jobs - excellent workmanship, as well!

Following a storm on 6/14/16 I was confronted with recarpeting my basement in time for guests who were arriving on 7/1/16. The management of Carpet One in Spirit Lake assisted me in replacing the damaged carpet and everything was completed and in excellent shape by 7/1/16. Their efforts were greatly appreciated.

The carpet installer was very quick. He installed the carpet in three bedrooms in an hour and a half. I was impressed how fast he installed it but after walking over it for a few days I can tell there are loose staples in the pad. I can hear staples in the pad crunch under my feet when I walk on the carpet. Slowing down and taking a little more time they could have made sure to get all the staples in securely. I understand there will be some staples that won't go in. I would have appreciated it if the installer would have taken the time to remove any loose staples. I would rather pay an installer to take twice the time to get the job done 100% right rather than take half the time and be 90% right. Overall I am pleased with the carpet and the installation. This is one thing with my installation that could be improved. After posting this review the store manager contacted me. He came out and explained it wasn't an installation issue but rather an imperfection in the carpet pad. He fixed the trouble spots I had found and offered to come out again when I find more trouble spots. I am very impressed with the quick response and their knowledge. They have been a very good company to work with.

Helpful in the selection process. Took care of everything from moving furniture to cleanup.

Went Perfect!

Once we figured out what we wanted the process was very painless. Install took 5 hours and went smooth. We are very happy with our carpet!