Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

Showing 254 reviews with 5 stars · Clear filters

COOK, J.
Sep 7, 2018
Quality product and installatin
Quality product and installatin. Professional installation crews. Good overall experience.
Response from Carpet One By HenrySep 7, 2018
Good Morning Jeff - Thank you for starting our morning off with a 5-Star review. We appreciate your willingness to take time out to send us this feedback. Henry Scott, our owner, built this company with quality installation and attention to detail. It is so important for our growth that we continue to offer that same level of service today. We appreciate your business and hope you enjoy your new floor. The team at Carpet One By Henry
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OCONNOR, C.
Sep 7, 2018
Great service and communication
Great service and communication. Most of all I love my rug!
Response from Carpet One By HenrySep 7, 2018
Crissy ~ Thank you so much for the 5-star rating. We think out rug-crafters are great and are one key ingredient for making our store so different from other flooring stores. We are fortunate to have 3 very skilled rug crafters on site that understand how to cut carpet and make rugs. We certainly appreciate your business and hope you enjoy your new rug. Have a wonderful weekend. The team at Carpet One By Henry
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KING, R.
Aug 31, 2018
Fair price and excellent service from…
Fair price and excellent service from both sales executive and installers. This is my second whole home carpeting by Carpet One by Henry.
Response from Carpet One By HenrySep 1, 2018
Good Morning Rick ~ Thank you for the 5-star review. That means a lot to the Carpet One By Henry team. We appreciate folks like you who stay with us throughout their moves in life. Henry Scott, our owner, started and built this business based on his excellent customer service. He understands the value of repeat business and we try our very best to make everyone that comes in our store satisfied so they too can become repeat customers. We appreciate your business and we hope you enjoy your new floor. The team at Carpet One By Henry
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CHURCHILL, B.
Aug 31, 2018
Jeff Edwards is a consummate…
Jeff Edwards is a consummate professional. He knows his products and offers sure guidance and sound advice all along the way. He also makes certain your delivery and set up are conducted efficiently.
Response from Carpet One By HenryAug 31, 2018
Blair ~ Thank you for starting our Friday morning with a 5-Star Review. We try very hard to keep our customers happy on all fronts. Henry Scott, our owner started this business over 42 years ago and he has instilled in his team that keeping customers happy is top priority. It is feedback like yours that helps us know that we are on the right trail. Thank you again and enjoy your new floor. The team at Carpet One By Henry
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HOITING, P.
Aug 28, 2018
Great Personnel and Selection of Carpet
We have remodeled the entire home and thanks to the excellent service provided by Thomas at our local store and the selection available we have had all our carpet done by Carpet One By Henry. It has been a pleasure working with both the store personnel and the installers.
Response from Carpet One By HenryAug 28, 2018
Pam ~ We are very fortunate to have Thomas on our staff. He actually started with us at a young age when he was helping his dad install carpet for our company. During this college years, he worked for us in the warehouse and upon graduation he was promoted into sales. He has adapted very quickly and is able to help educate our customers because of his installation knowledge. We certainly appreciate your business and we hope you enjoy your new floor. The staff at Carpet One By Henry
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SLOANE, M.
Aug 24, 2018
Prompt and efficient service
Prompt and efficient service. Would recommend to anyone having flooring needs. Mary loane
Response from Carpet One By HenryAug 24, 2018
Mary ~ Thank you for taking time this morning to send us this 5-star review. We try so very hard to make sure our customers are happy. Our owner, Henry Scott, started this business as an installer and he built it by offering quality installations. Today we want to "WOW" people with our service and installations. So, your feedback is greatly appreciated. Have a great day and enjoy your new floor. The team at Carpet One by Henry
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COLEMAN, D.
Aug 24, 2018
Very satisfied
The installation crew was exceptional.
Response from Carpet One By HenryAug 24, 2018
David ~ Thank you for taking time out to give us a 5-star review. Henry Scott, our owner, started this business as an installer and he has instilled in our crews that "quality" should always trump "quantity". Reviews like yours allow us to know that we are on the right track. Thanks again & enjoy your new floor. The team at Carpet One By Henry
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PATRONETE, R.
Aug 24, 2018
We were extremely pleased doing…
We were extremely pleased doing business with carpets by Henry. First of all, they had far more choices than their competitors. Our biggest challenge was they had so many patterns that we liked as opposed to trying to figure out what would be acceptable. Installation was very professional and did a great job. We would definitely use carpets by Henry again.
Response from Carpet One By HenryAug 24, 2018
Robert ~ Thank you so much for taking time out to send us this 5-star review. Henry Scott, our owner, decided many years ago that he wanted Carpet One By Henry to become a true "destination flooring" store, which is why we chose to bring on so many lines of flooring. It can be a bit overwhelming, however we are so glad to hear that you found the pattern that worked for you and your wife. We certainly appreciate your business and look forward to helping you with other flooring needs that might arise. Have a great weekend and enjoy your new flooring. The staff at Carpet One By Henry
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