Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

Showing 254 reviews with 5 stars · Clear filters

BRYANT, M.
Feb 24, 2019
On time
On time. Carpet order came in ahead of schedule
Response from Carpet One By HenryFeb 24, 2019
Matthew ~ Thank you for the 5-star review. I wished we could take all the credit, however we are very dependent on our suppliers to get products here in a timely manner. We can take credit for making sure that your installation date is set once your materials arrive in our warehouse. We are very focused on our customer's time, and we understand that importance of "on time delivery", which is why our installation scheduler does everything possible to beat those deadlines. We certainly appreciate your feedback and we appreciate your business. Enjoy your new floors. The Team at Carpet One By Henry
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Danielle
Feb 18, 2019
Easy process from start to finish
Easy process from start to finish. Everyone on the team was pleasant to work with. Great quality carpet at a good price!
Response from Carpet One By HenryFeb 18, 2019
Thank you Danielle for the 5-star review. We try really hard to make things easy for our customers. We appreciate the feedback. Our owner, Henry Scott, started our business over 42 years ago and built the business based on his passion for customer service and his attention to installation detail. It is feedback like yours that assures us we are on the right track. Enjoy your new floors The team at Carpet One By Henry
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OBRIEN, C.
Feb 17, 2019
Very pleased with every aspect from…
Very pleased with every aspect from ordering to installation of my new carpet. Excellent service!
Response from Carpet One By HenryFeb 18, 2019
Carolyn ~ Thank you so very much for the 5-Star review. We try so very hard to uphold our founder's reputation. Henry Scott, started this business over 42 years ago and literally built it based on his attention to installation detail combined with his passion to please his customers. We send our review requests so we know what is going on "after the sale". Thank you so much for taking the time to give us feedback. We appreciate your business and we hope you enjoy your new floor. The team at Carpet One By Henry
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Janice
Feb 17, 2019
Great service
Great service, extensive selections. We enjoyed our experience. Rugs were ready when promised.
Response from Carpet One By HenryFeb 18, 2019
Janice ~ Thank you so very much for the 5-stars. Henry Scott, our owner, started this business over 42 years ago and built the business due to his passion for customers and his attention to his installations. Today, we try extremely hard to please all of our customers by offering them great service and doing things that we promise, especially with installation and delivery dates. It is feedback like yours that helps us know we are on track. Enjoy your new rugs. The team at Carpet One By Henry
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Amanda S.
Feb 10, 2019
Exactly what we wanted
Travis was great to work with. He took time to help us select the flooring that worked best with our decor and budget. It looks fantastic and we re very happy with the results.
Response from Carpet One By HenryFeb 11, 2019
Amanda ~ Thank you for the great feedback. We are very fortunate to have Travis on our staff as a flooring consultant. His years of experience really pay off with our customers, because he truly is a flooring expert. We often get comments about how he is able to work within budgets to offer some great options for customers to choose from. Our owner, Henry Scott, started this business over 42 years ago, and still is very "in-tune" with us being able to offer superior customer service in addition to our quality installation. It is feedback like yours, that helps us know we are on track. We do appreciate your business and hope you enjoy your new floor. The team at Carpet One By Henry
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BROGDEN, G.
Feb 10, 2019
I appreciate the selection available at…
I appreciate the selection available at Carpet One by Henry and have been assisted by Tracey in selecting carpet on two occasions. She is knowledgeable about the products and is adept at suggesting colors, patterns and styles. It was a relief to be able to have great help in choosing my carpet. Gay Brogden
Response from Carpet One By HenryFeb 11, 2019
Gay ~ Thank you for starting us off with this great 5-star review. We are very fortunate to have Tracey on our staff. She truly has her customers' best interest at heart. We get feedback often about her willingness to help with color suggestions and design. Thank you for your business and we hope you are enjoying your new floors. The team at Carpet One By Henry
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GREENSBORO MASONIC T.
Feb 10, 2019
A professional business, Carpet One by Henry
We selected Carpet One by Henry based on their experience and knowledge. They arrived on time and stayed late to complete the job. We are very satisfied with the work quality and professionalism by the crew.
Response from Carpet One By HenryFeb 11, 2019
Thank you so much for the 5-star review. Our owner, Henry Scott, started this business over 42 years ago and has built the business with his attention to installation details and his wish to provide high levels of customer service. It is feedback like yours that helps us know we are on-track. Thank you again for your trust in our company. We hope you and your members enjoy the new floor. The team at Carpet One By Henry
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SISK, C.
Feb 9, 2019
You were very quick to pick up
You were very quick to pick up, repair and reinstall our carpet. We were quite impressed and will be happy to recommend your company!
Response from Carpet One By HenryFeb 11, 2019
Catharine ~ Thank you so very much for the 5-Star review. Our owner, Henry Scott, started this business over 42 years ago and has built the business based on his attention to installation details and his passion for our customers. We try extremely hard to offer exceptional customer service, which is why feedback is so important. Feedback like yours, ensures us that we are on the right track. We hope you enjoy your new flooring. The Team at Carpet One By Henry
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