Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

Showing 254 reviews with 5 stars · Clear filters

FORREST, B.
Sep 22, 2017
From my initial visit until the …
From my initial visit until the delivery of my purchases, this was a very positive experience. You have a great product selection and also did a beautiful job on resizing and binding my area rug. Thank you!
Response from Carpet One By HenrySep 22, 2017
Thank you Betty ~ We appreciate the 5-star review. We want to be known as "the place" to come for superior product selection and customer service. So, we are extremely excited to read your review. We will pass along the positive comments to our rug crafters that worked on your area rug. Have a great day - The Staff at Carpet One By Henry
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BROWN, BRIAN & T.
Sep 16, 2017
My wife and I are extremely satisfied …
My wife and I are extremely satisfied with all services provided by Carpet One By Henry. From the beginning with the sales to the end with the installation it was great. We love the hardwood floors!
Response from Carpet One By HenrySep 19, 2017
Brian & Tammy ~ Thank you for taking the time to give us feedback. It is good to know that you were taken care of at all levels during the process of selecting and buying your new hardwood. We hope you enjoy it for many years to come. The staff at Carpet One By Henry
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BEHRENDS, J.
Sep 16, 2017
Excellent Job
From my very first phone call, I was pleased . The two installers were right on time, worked constantly and did an excellent job of installing the marmoleum kitchen floor. My only complaint is that I didn't realize that the Farbo floor was only 1/8th of an inch thick. When I chose the color from the samples, the product looked thicker. This was no fault of Carpet One.
Response from Carpet One By HenrySep 19, 2017
Jacque ~ We appreciate your feedback. We will remind our salespeople that we need to be going over the wood thickness with our customers, to prevent any confusion in the future. I am glad to hear that the installation went well. We do appreciate your time to send us good construction feedback. Customers like you make us better. The staff at Carpet One By Henry
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GARNER, KENNY AND L.
Sep 16, 2017
Very professional and efficient service.
Very professional and efficient service.
Response from Carpet One By HenrySep 16, 2017
Good Morning Garner Family ~ Thank you for taking the time out to review our company. It is good to know that our customers today, still consider us professional & efficient. We look forward to serving you in the future - Have a great weekend. The Staff at Carpet One By Henry
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PHILLIPS, S.
Sep 11, 2017
Great job
Installed flooring and carpet quick and efficiently. Looks very nice! Only needed stove to be slightly reset as cord for electric stove caught at angle and held stove appliance from being flush. Returned and fixed in less than 5 minutes. Great job. Thanks.
Response from Carpet One By HenrySep 11, 2017
Sid ~ Thank you for the kind words. Henry Scott, our owner, built this business on quality installation & service. I am glad to hear that we are still upholding the tradition this business was started on. I will pass along your positive comments to our installers. Have a great evening. The Staff at Carpet One By Henry
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BUTLER, PAUL & I.
Aug 31, 2017
We had Carpet One by Henry install a …
We had Carpet One by Henry install a new floor in a very large area with individually laid tiles. Perfectly and happily satisfied! A few days later a crew sent by them came to stretch our carpet. All good there as well. Will recommend this establishment to all who will listen.
Response from Carpet One By HenryAug 31, 2017
Paul & Ivey ~ Thank you so much for the 5-star review. We work very hard to ensure our customers are completely happy with our sales & installation team. Henry Scott, our owner & CEO built this company on quality and I know he will be glowing when he reads this review. Thank you again The Staff at Carpet One By Henry
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AGANS, GARY & P.
Aug 26, 2017
They wee so friendly and helpful with …
They were so friendly and helpful with us and cutting and binding our carpet we now have two rugs that we can use! Thanks for being great!
Response from Carpet One By HenryAug 26, 2017
Garry & Patty ~ Thank you so much for the 5 star review. Our owner, Henry Scott started our business based on his reputation for quality, and we continue that tradition today. We will be sure and pass along your comments to our in-site rug crafters who cut and bound your rugs. Have a wonderful weekend - The Staff at Carpet One By Henry
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Pink C.
Aug 25, 2017
There was a mix up and some confusion …
There was a mix up and some confusion with my order upon delivery. Henry could not have been nicer and handled everything in a very professional and considerate manner. I will absolutely buy more carpets/rugs from Henry and would highly recommend them to all.
Response from Carpet One By HenryAug 25, 2017
Pink Carpet ~ We appreciate your patience and the 5-Stars. Henry prides himself on making each of our customers happy. We thank you again. The Staff at Carpet One By Henry
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