Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

Showing 254 reviews with 5 stars · Clear filters

GENTRY, DEE D.
Feb 8, 2018
We are very pleased with our new tile …
We are very pleased with our new tile floor. No home improvement is without some complication and stress, but the company was responsive to our requests and everyone was pleasant to deal with and professional. They came when they said they would and helped us have kitchen access as much as possible throughout the job. We will recommend them in the future.
Response from Carpet One By HenryFeb 8, 2018
Dee Dee ~ We really thank you for taking time to send us a service review. It is good to know that issues were handled in a professional manner. Henry Scott, our owner, built this business on "quality installation", and is passionate even today about offering superior service. We hope you enjoy your new flooring and we look forward to working with you in the future. The staff at Carpet One By Henry
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Ashley E.
Feb 5, 2018
Wonderful customer service!
Wonderful customer service!
Response from Carpet One By HenryFeb 5, 2018
Thanks Ashley ~ We really appreciate your kind words. Henry Scott, our owner, will be very pleased to know our customers today are talking about "wonderful customer service", because he built our business on quality service. We do appreciate your business and look forward to working with you in the future. The staff at Carpet One By Henry
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HYDE, T.
Feb 5, 2018
Great job!
Done on time. Quality work. Thanks!
Response from Carpet One By HenryFeb 5, 2018
Tim ~ Thank you so much for the nice comments. Our owner, Henry Scott, built this business on quality and remains adamant that we continue that legacy. We appreciate your business and look forward to serving you in the future. The staff at Carpet One By Henry
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THOMAS, DON & C.
Feb 3, 2018
Excellent experience with sales rep …
Excellent experience with sales rep Matt. Insurance claim. He was very helpful in getting what they needed to complete filing claim. Installation was excellent also. Logan and his crew were very professional and courteous. Came across as really interested in being sure job was right and we were happy. Have and will continue to recommend this company any these two representatives.
Response from Carpet One By HenryFeb 5, 2018
Thank you for taking time out during Super Bowl weekend to send us feedback. I will be sure that both Matt and Logan get your comments. Henry Scott, our owner, built this business on "quality service", over 42 years ago and I know he will be elated to know that his tradition still continues on today. We do appreciate your business and look forward to serving you in the future. The staff at Carpet One By Henry
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EAST, L.
Feb 2, 2018
Great Job
Great job as usual by Juan and his crew. This is the 3rd job they have completed for us and all were done to top quality. Would definitely use them again for any flooring needs.
Response from Carpet One By HenryFeb 2, 2018
Larry ~ Thank you so much for taking time to give us a 5-Star Review. It seems as though social media is the place where people look for recommendations on various services, and we really do appreciate it. Juan and his crew does excellent work for us and he will be glad to hear that a customer gave him such a glowing review. We appreciate your business and look forward to working with you in the future. The management of Carpet One By Henry
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IJ
Feb 2, 2018
Excellent selection and service!
Excellent selection and service!
Response from Carpet One By HenryFeb 2, 2018
IJ - We appreciate you taking the time to give us this 5-star review. It means a lot and we certainly appreciate your business. Have a great weekend. The staff at Carpet One By Henry
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BELL, C.
Jan 26, 2018
I had luxury vinyl plank flooring …
I had luxury vinyl plank flooring installed in a small sunroom. They were helpful in my choice of style, color, and overall product...very informative. Prices are not competitive with Lowes or Home Depot but I felt I got overall very good value. The crowning touch to my experience is the installer. Mike was respectful, kind, a master at what he did...a perfectionist...he cleaned everything up so beautifully. I have worked with many subcontractors and I have very few complaints but Mike is a Master at this. I watched him work and carefully examined his cuts on the shoe mold as we have bullnesed corners, and he is very good. Thank you for a great finish! Thank you to the entire team!
Response from Carpet One By HenryJan 26, 2018
Cathy ~ Thank you for taking time to give us your feedback. We take lots of pride in our installers. Our average crew has been with us for almost 20 years. Mike handles a lot of our vinyl floor installations and he is a master at his craft. Our owner, Henry Scott, built this business based on quality installations. Today, he continues to talk with our installers about the importance of quality; not quantity. I will be certain that Mike gets this feedback. The staff at Carpet One By Henry
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REIFLER, F.
Jan 26, 2018
Informative
Informative , professional , friendly, and delightful. The carpet was perfect - even thought I ordered an odd dimension . I picked the carpet up and was delighted with cheerful help . Thank you ! It looks great !
Response from Carpet One By HenryJan 26, 2018
Frances ~ Thank you so much for the kind remarks. Henry Scott, our owner started this business over 40 years ago and built the business based on quality service. We try very hard to offer the superior customer experience that Henry's reputation was built own. Enjoy your new floor. The staff at Carpet One By Henry
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