Carpet One By HenryCarpet One By Henry has been a family-owned and operated flooring specialty store for over 40 years. Henry Scott opened the original Carpets by Henry store in Greensboro, North Carolina in 1976. Henry's reputation for expert installation and his personal guarantee of customer satisfaction has guided business growth. We currently offer floor & tile options in showrooms located in Greensboro and Winston-Salem, North Carolina.
Carpet One By Henry (carpetonebyhenry.com) has 279 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Excellent
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Showing 254 reviews with 5 stars · Clear filters
TOTAL B.
Everyone works together there to see that the customer gets the help they need.
Response from Carpet One By HenryApr 16, 2018
Thank you so much for taking time out to write a review. It is important for us to get feedback so that we know if we are doing a good job. We hope you enjoy your new flooring. The staff at Carpet One By Henry
Sarah F.
My husband, Tony and I have been friends and business colleges of Henry and his wife, Judy for over 40 years. With the purchase of our new townhome this year, we knew when it came time to replace carpets, Carpets One by Henry would be our first choice. Henry is known for selling quality products and providing excellent costumer satisfaction. You can trust and rely on Carpets One by Henry, his team, to include Tracy Childs and his family to take care of all your flooring needs. You too can start to build a long term relationship with Carpets One by Henry, like we have. Cheers! Sarah and Tony Freeman Greensboro, NC
Response from Carpet One By HenryApr 16, 2018
Sarah ~ Thank you so much for the great review. We appreciate you and Tony's business over the years. It was great to see you in our showroom and to be able to take photos of the two of you. Be sure and check out our Facebook page to see the photo. The Staff at Carpet One By Henry
BRAZZEAL, R.
Excellent value, beautiful carpet and the installation was wonderful. We live in the house, so three bedrooms which were to be carpeted, had to be moved. The installers were very careful in moving the rooms, one to another as they did the installation. Jason at Carpet One by Henry was also extremely knowledgeable and helpful. Since moving to Greensboro, this is our third experience with Carpet One by Henry. Will be our carpet, wood flooring and tile store forever, Thanks Carpet One and staff.
Response from Carpet One By HenryApr 8, 2018
Rowland ~ We really appreciate you taking time out of your day to send us this feedback. Jason has been with our company for more than 10 years and is certainly knowledgeable about the flooring industry. We can not thank you enough for your commitment to our group. Enjoy your weekend and your new flooring. The staff at Carpet One By Henry
HATCHER, V.
Thomas the sales rep was very easy to work with. The installers were very pleasant and professional. They had to come back on a Saturday afternoon (Easter Holiday) to finish the job. They arrived on time, just stopped long enough to eat something. They did not leave a mess. I would recommend Carpet One by Henry.
Response from Carpet One By HenryApr 7, 2018
Vernell ~ Thank you for taking time out of your Saturday to send us this feedback. We are delighted to see that your experience with our company was pleasurable. We strive to be "easy to do business with". No company is perfect, but Henry Scott, our owner started this business over 42 years ago and built it on quality installation and great customer service. His mantra today is to "WOW, our customers. Thank you again and enjoy your new flooring. The staff at Carpet One By Henry
BROTHERTON, J.
We were pleased with our experience with Carpet One By Henry!
Response from Carpet One By HenryApr 2, 2018
Judy ~ Thank you so much for taking time out of your day to send us your feedback. We appreciate your business and look forward to working with you for future flooring needs. The staff at Carpet One By Henry
WINDEMULLER, K.
Loved working with Kelly - she has a great eye and is very friendly and easy going! Highly recommend Carpet One By Henry!
Response from Carpet One By HenryMar 26, 2018
Thank you Kate for such kind words. I will be sure and pass these along to Kelly. We are very fortunate to have designers, like Kelly on our staff. We hope you enjoy your new flooring and thanks again for the 5-star review. The staff at Carpet One By Henry.
SUSAN, H.
Everyone was more than helpful and so fun and personable!
Response from Carpet One By HenryMar 25, 2018
Susan ~ Thank you for your kind words. We think we have one of the best "teams" around. We are owned by Henry Scott and his family and he believes that the workplace should be fun. We encourage teamwork while ensuring our customers have a "WOW" experience. Your review helps us know that we are achieving his goals. Enjoy your new flooring & this snowy Sunday. The staff at Carpet One By Henry
LOMAX, C.
Great work repairing our damaged carpet pad. Looks like new.
Response from Carpet One By HenryMar 25, 2018
Dr. Lomax ~ Thank you so very much for sending us this feedback. Henry Scott, our owner built this business on quality installation and it is extremely important to us that we continue that standard of service. Enjoy your repaired flooring and this snowy Sunday. The staff at Carpet One By Henry