Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

Showing 254 reviews with 5 stars · Clear filters

ANDERSON, W.
May 4, 2018
Great experience all the way around…
Great experience all the way around from excellent help with carpet selection to an easy installation. I was surprised when told it would take only two days to install my carpet. I planned for three. These two guys removed old carpet, installled new padding and carpet in 6 rooms, 8 closets and a hallway in less than two days, and that's with moving all the furniture. They worked quickly, very efficiently, and cleaned up as they went along. They made it look easy. I am very happy.
Response from Carpet One By HenryMay 5, 2018
Thank you for leaving such a great review. Henry Scott, our owner, started this company over 40 years ago based on quality installation and superior customer service. We try very hard these days to continue that legacy. Emails like this confirm that we are doing the right things. We appreciate your feedback - enjoy your new flooring. The staff at Carpet One By Henry
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MICHAEL LAMB I.
May 4, 2018
Always a fantastic job!
Always a fantastic job!
Response from Carpet One By HenryMay 5, 2018
Michael ~ Thanks for giving us 5-stars. It is a pleasure seeing you and Georgie. Take care and we appreciate your business. The staff at Carpet One By Henry
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JARRELL, C.
May 4, 2018
Got exactly what I paid for
Got exactly what I paid for. There was a little miscommunication during the installation period but it all worked out. Installation crew was great completed whole home in one day.
Response from Carpet One By HenryMay 5, 2018
Chet ~ Thank you for the 5-stars. We appreciate your feedback about communication and we continue to work on that internally. Henry Scott, our owner, started this business over 40 years ago and built it based on his quality installation and superior customer service. We appreciate your time sending us information because it helps us know what we need to work on to keep up the reputation that Henry started. Thank you for your business & enjoy your new flooring. The staff at Carpet One By Henry
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LAMBERT, D.
Apr 29, 2018
Articulate proposal
Articulate proposal. Responsive to questions/concerns. Very responsive and responsible during actual work. excellent job of matching old and new hardwood color and finish.
Response from Carpet One By HenryApr 30, 2018
David ~ Thanks for taking the time out of your day to send us this feedback. We try very hard to continue the quality installation & customer service that our company was founded on. We appreciate your business - Enjoy your new floors. The staff at Carpet One By Henry
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Fran
Apr 29, 2018
Beautiful professional installation and…
Beautiful professional installation and quality product.
Response from Carpet One By HenryApr 30, 2018
Fran ~ Thank you for this feedback. Henry Scott, our owner built this business on professional installation and I know he will be excited to know that customers still comment on that today. We appreciate your business -- Enjoy your new floors. The staff at Carpet One By Henry
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MCPEAK, P.
Apr 29, 2018
Wonderful job installing my floors
Greg Long was a pleasure to work with, as was Juan & Nicholas who did a great job installing my new floors. I will definately use Carpet One again for my next phase of carpeting & flooring. Thanks!
Response from Carpet One By HenryApr 30, 2018
Polly ~ Thank you so much for taking the time out of your day to send us your feedback. Greg and the crews have been with us for awhile and they continue to do good work. We certainly appreciate your kind words - we hope you enjoy your new floors. The staff at Carpet One By Henry
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COLTS, R.
Apr 21, 2018
Mike was awesome.
Mike was awesome.
Response from Carpet One By HenryApr 23, 2018
Robin ~ Thank you for taking the time to send us feedback. Mike has been with us for many years and is always getting compliments. His work is superior and we are so fortunate to have him with our team. He specializes in wood but can also do some amazing things with carpet & vinyl. We appreciate your business - Enjoy your new floors and I will be sure that Mike gets this feedback. The staff at Carpet One By Henry
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HARTSELL, MARY AND R.
Apr 21, 2018
The quality of the carpet and crews…
The quality of the carpet and crews laying the rugs and linoleum were top notch!!! Awesome work. I am so pleased. Thank you
Response from Carpet One By HenryApr 21, 2018
Good Morning Mary & Roger ~ I wanted to thank you for taking time out of your day to send us this feedback. It is really important for our company to make sure our customers are satisfied with our work. Henry Scott, our owner, started this business over 40 years ago as a quality installer and has built the business based on that same precept. We really do appreciate your business and we hope you are enjoying your new floors. The staff at Carpet One By Henry
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