Carpet One Floor & HomeCarpet One Floor & Home® offers the largest selection of carpeting, hardwood, laminate flooring, tile floors, vinyl planks and vinyl tile, area rugs, mattresses, pillows, and more.
Carpet One Floor & Home (carpet1floors.com) has 135 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 99 reviews with 5 stars · Clear filters
Cynthia
From the knowledgeable salesperson to flawless and quick install, no issues, Would definitely use again.
Response from Carpet One Floor & HomeFeb 7, 2017
Cynthia, we're so happy to hear that we were able to make this experience quick and easy for you! Thanks for sharing these kind words.
Bob and M.
the men were very personable,did a expert job installing our floor. moved all the furniture and then returned it to it's proper place cleaned up and left no mess went the extra mile to make our floor even better than we expected it to be! bob&mary
Response from Carpet One Floor & HomeJan 31, 2017
Hi Bob and Marry, thank you for your kind review and for trusting us with all of your flooring needs. We are incredibly happy to hear that the team was able to provide such an excellent experience for you.
Satisfied C.
I was very pleased with the work that was done, which was to install a new vinyl floor in my kitchen. The floor looks great, and it was done on time.
Response from Carpet One Floor & HomeJan 26, 2017
Hi there, thank you so much for leaving such a great review. We're happy to hear that you had a wonderful experience working with our team and are loving your new floors.
Amy
From start to finish we were dealing with well-trained members of the Carpet One team. They were upfront, honest, and, throughout the entire process, everyone wanted to do everything they could to make sure we were extremely happy with our purchase. Well, it was a success, we are so happy! It is a high quality product and was installed by well-trained professionals who took extra care in all the little details. The installer even sent me pictures of the floor mid-day so I could see the progress and followed-up with a phone call the next morning to make sure I was happy with how the floor came out. You could tell he took great pride in his work, and it showed. I definitely feel like we were better off going with Carpet One versus a big box store. The personalized experience and attention to detail was no comparison.
Response from Carpet One Floor & HomeJan 26, 2017
Thank you so much for the review, Amy! We take pride in providing the best possible customer service to our clients, and we appreciate all of your kind words about our store. We are so happy to hear that you are pleased with the finished product and hope to work with you again in the future!
John
From shopping to install all went great! We would use them again!!
Response from Carpet One Floor & HomeJan 25, 2017
Thank you for the positive review, John. We're glad to hear you had such a great experience!
Erika
The store has a huge selection, but the salesperson was attentive to what I wanted and helped me pick the perfect hardwood floor for my home. The installers seemed to really care about making my new floors look perfect. Everyone at Carpet one was very nice and professional. Very pleased overall.
Response from Carpet One Floor & HomeJan 18, 2017
Hi Erika, we're so happy to hear you enjoyed your experience with us and that you're loving your new flooring. Thank you so much for the compliments to our team and for trusting us with your flooring needs. We look forward to working with you again soon!
Eagleye N.
We had an issue with the delivery of our floor but the store manager and installation manager helped to correct the problem quickly and professionally.
Response from Carpet One Floor & HomeDec 16, 2016
Hi Eagleye! Thanks so much for your positive feedback! We are so pleased to hear that you were happy with your overall experience. Please don't hesitate to reach out if there is anything else that we can do to help you!
Tom & D.
From meeting with Bob in placing the order to the installation by the father and son team, we could not be more pleased
Response from Carpet One Floor & HomeDec 16, 2016
Thank you so much for the excellent review, Tom and Donna! We are so happy to hear that our team provided you guys with an excellent experience - we'll be sure to send your kind words along to them. Please don't hesitate to reach out if there is anything we can help you with in the future!
