alisha A.
Cynthia was incredible!
Cynthia was incredible I hadn’t received my parcel due to an issue with the delivery and it’s my partner’s birthday on Friday so obviously I was panicking! She resolved the issue immediately and sent out another one which I will hopefully be receiving later today in time for him birthsay the team are incredible and very sweet thank you again for your fabulous customer service!
Response from Carolina HerreraOct 23, 2023
Dear Alisha, Thank you very much for taking the time to leave us such fantastic feedback! We are delighted to read that you have appreciated the incredible and valuable help you received from Cynthia, who re-arranged the delivery of your order so it was on time for your partner’s birthday! Indeed, our Team always strives to go above and beyond to ensure our customers receive the best possible service they deserve. If you need any further assistance or information, please do not hesitate to contact us and we will always be happy to help. We look forward to welcoming you back to Carolina Herrera.com! Your Carolina Herrera Team