Carolina Herrera Reviews | Read Customer Reviews of carolinaherrera.com

Carolina Herrera Reviews | Read Customer Reviews of carolinaherrera.com

Carolina Herrera reviews

Showing 721 reviews with 5 stars · Clear filters

Hoang A.
Nov 19, 2023
Ich muss sagen
Ich muss sagen, dass der Kundenservice sehr schnell und aufmerksam ist. Ich war sehr überrascht.
Response from Carolina HerreraDec 20, 2023
Lieber Hoang, Vielen Dank dass Sie sich die Zeit genommen haben, uns dieses tolle Feedback zu hinterlassen! Wir freuen uns zu hören, dass wir Ihnen mit Ihrem Anliegen weiterhelfen konnte. Sollten Sie in Zukunft Unterstützung benötigen, zögern Sie bitte nicht uns erneut zu kontaktieren. Wir freuen uns darauf, Sie bald wieder bei Jean Paul Gaultier willkommen zu heißen. Ihr Carolina Herrera Team
Report
Maria K.
Nov 16, 2023
Prompt response and good customer…
Prompt response and good customer support. Definitely recommend
Response from Carolina HerreraDec 20, 2023
Dear Maria, Thank you for this very positive feedback! We are glad to hear, that you have appreciated the assistance you received from our consumer service team, who showed professionalism and efficiency. Please do not hesitate to recommend us around you. We are always delighted to warmly welcome new customers and offer them the same level of support you received from our team. We look forward to welcoming you again, very soon! Your Carolina Herrera Team
Report
JS
Nov 14, 2023
Great Customer Service - Fast Response
Looking for an old fragrance Puig use to make (Aqua Quorum), I decided to contact their head office in Barcelona. I received a response within 2 hours! For a large company, this means their attention to consumers is really good. Diego G was the agent, very courteous and with a vested interest in helping.
Response from Carolina HerreraDec 20, 2023
Dear JS, Thank you very much for posting this comment, we are delighted to read! Our entire team is committed to support all our valuable customers in every way, and provide them with the assistance they need, as promptly as possible. If you have any questions or require further information, please do not hesitate to contact us again. We hope to see you very soon, again!
Report
Elanur A.
Nov 11, 2023
Zufrieden
Meine Ansprechpartnerin Christine B. hat mir schnell und unkompliziert weitergeholfen. Bin sehr zufrieden.
Response from Carolina HerreraDec 20, 2023
Liebe Elanur, Vielen lieben Dank für dieses super Feedback. Wir freuen uns sehr zu hören, dass Christine B. Ihr Anliegen so hervorrangend bearbeiten konnte. Sollten Sie in der Zukunft weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht uns zu kontaktieren. Wir freuen uns, Sie bald bei Carolina Herrera wieder zu begrüßen. Ihr Carolina Herrera Team
Report
Dorota
Nov 10, 2023
Ich bin Sehr zufrieden!!!!
Ich bin Sehr zufrieden!!!!
Response from Carolina HerreraDec 20, 2023
Liebe Dorota, Danke für Ihr Feedback, wir freuen uns sehr, dass wir Ihnen zu Ihrer Zufriedenheit weiterhelfen konnten. Sollten Sie in Zukunft weitere Unterstützung benötigen, zögern Sie bitte nicht uns erneut zu kontaktieren. Wir freuen uns darauf, Sie bald wieder bei Jean Paulgaultier zu begrüßen. Ihr Carolina Herrera Team
Report
Francis C.
Oct 30, 2023
Once again a Five-Star Service
Once again, a faultless service from everyone at Carolina Herrera an easy-to-use website with a broad selection of products all of which arrive beautifully packaged in a super quick time many thanks to everyone at Carolina Herrera it is very much appreciated.
Response from Carolina HerreraNov 14, 2023
Dear Francis, Thank you so much for taking the time to write such wonderful review! We are delighted to hear that our Team has been able to offer you the same outstanding service you always receive when you contact us. Also reading that you appreciate the choice and beautiful presentation of our products, and you find our website user-friendly, represents a fabulous satisfaction for us! We remain at your disposal if you need any further assistance or information on our products in the future! We look forward to the next time we will welcome you to Carolina Herrera. Your Carolina Herrera Team
Report
Moira R.
Oct 26, 2023
Cynthia was very helpful and kind
Cynthia G was very helpful and kind while sorting out my problem with an order I placed, keeping me in touch with regular emails. Part of my order was missing and due to a problem with my delivery courier, only part of my order arrived and i had no correspondence from them to say when it was going to arrive. The second part arrived a day later without warning. I am so pleased with the service i have received from the Carolina Herrera company, and very happy with my purchase. Would definitely recommend.
Response from Carolina HerreraNov 14, 2023
Dear Moira, Thank you very much for taking the time to share such lovely feedback! We are delighted to read that Cynthia was able to assist you efficiently, keeping you updated with the progression of your case all along until final resolution! Our Team always strives to offer the best service our customers deserve. Should you need assistance or have further questions in the future, please do not hesitate to contact us again. We look forward to welcoming you again very soon at Carolina Herrera! Your Carolina Herrera Team
Report
Marta T.
Oct 24, 2023
Great!
L azienda lavora molto bene, mi ha aiutata molto a trovare l articolo che cercavo nonostante non lo abbia trovato da nessuna parte, mi ha offerto tanti siti utili e finalmente ho trovato quello che stavo cercando! Fidati di questa azienda perché è seria e non vi darà problemi.
Response from Carolina HerreraNov 14, 2023
Dear Marta, Thank you for taking the time to leave such nice feedback. We are happy to hear that we were able to find your special piece and we hope you make nice memories wearing Carolina Herrera. Please do not hesitate to get back in touch if you need any further assistance. Your Carolina Herrera Team
Report