Carolina Herrera Reviews | Read Customer Reviews of carolinaherrera.com

Carolina Herrera Reviews | Read Customer Reviews of carolinaherrera.com

Carolina Herrera reviews

Showing 721 reviews with 5 stars · Clear filters

Débora B.
Aug 26, 2024
Os produtos são de excelente qualidade
Os produtos são de excelente qualidade, o atendimento ao cliente é excelente também! A embalagem então perfeita! Amei!
Response from Carolina HerreraAug 26, 2024
Prezada Debora, Ficamos imensamente felizes em saber que nossa equipe de suporte Carolina Herrera proporcionou a você uma experiência tão positiva! Agradecemos por compartilhar a experiência que teve com à nossa equipa! Estamos aqui para fornecer um serviço rápido, eficiente e atencioso, e é ótimo saber que conseguimos atender às suas expectativas. Agradecemos por escolher Carolina Herrera como sua opção de compra e estamos à disposição sempre que precisar. Atenciosamente, Atendimento ao Consumidor Carolina Herrera.
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Thomas A.
Aug 19, 2024
Great customer service/Great product
Carolina Herrera has been my 5 star go to shop for my wife since living in Dubai in 2013. The products are top notch, purses, shoulder bags, clothes and shoes my absolute favorite with classy stores, great products and always the attention to detail from wrapping to packing everything even the bag screams 5 star bright red I always feel proud to buy from this store as it will always be enjoyed by my wife who loves the place, lastly the true customer service, yes it actually still exists with Carolina Herrera, I just days ago purchased many beauty items and made every one of them with special bracelets and cool charring cases etc. they were so cool, but just one came broken although packed properly and wasn't sure why, but talking with Partick B it was handled courteously and quickly returned, a new one sent out to me that's old school and Pattrick thank you as a guy (65) I look at reviews to gauge if there is an issue will they help, you my friend did and thank you problem solved this is what I expect from a 5 star store always!!!!!
Response from Carolina HerreraAug 19, 2024
Dear Thomas, Thank you for taking the time to share your experience with us. At Carolina Herrera, we always strive to provide a level of high quality in all aspects and we are happy to hear that we met your expectations. Giving our customers the best possible support is our priority and your kind words motivates us to continue on this path. We will make sure to share your feedback with Patrick. Thank you again for your trust in our brand. We look forward to serving you again soon. Your Carolina Herrera Team
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Ericka P.
Aug 15, 2024
Quick response
Quick response
Response from Carolina HerreraAug 15, 2024
Dear Ericka, Thank you very much for taking the time to leave us such nice feedback regarding your experience with our Carolina Herrera consumer service team! We are beyond thrilled to hear that you received an amazing service from our team and that the replies were prompt! If you need any further help or information, in the future, please do not hesitate to contact us. We hope to welcome you again, very soon. Your Carolina Herrera Team
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Nostro Piatto C.
Aug 14, 2024
A atenção das pessoas que nos auxiliam…
A atenção das pessoas que nos auxiliam por e-mail é sensacional. Entrega super rápida e a embalagem uma verdadeira obra de arte, sem falar nos produtos que superam qualquer expectativa.
Response from Carolina HerreraAug 15, 2024
Prezado Cliente, Ficamos imensamente felizes em saber que nossa equipe de suporte Carolina Herrera proporcionou a você uma experiência tão positiva e eficiente. Agradecemos por compartilhar a experiência que teve com à nossa equipa! Estamos aqui para fornecer um serviço rápido, eficiente e atencioso, e é ótimo saber que conseguimos atender às suas expectativas. Agradecemos por escolher Carolina Herrera como sua opção de compra e estamos à disposição sempre que precisar. Atenciosamente, Atendimento ao Consumidor Carolina Herrera.
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Lee
Aug 8, 2024
The person who contacted me was very…
The person who contacted me was very polite and patient. provided me with everything i needed and answered everything and made it clear to me, i would like to thank her a lot! she made it easier for me & i am excited now to buy anything grom CH because of her! big love to her
Response from Carolina HerreraAug 9, 2024
Dear Lee, Thank you for taking the time to share your experience with us. Our primary goal is to ensure that your online experience with Carolina Herrera not only meets but exceeds your expectations. It is with great pleasure that we read your positive feedback, and we are truly grateful that you took the time to express your satisfaction. We are delighted that our team member could assist you so effectively and that your interaction with us has left you excited about future purchases. Your compliments reinforce us in our daily effort to offer the best to our consumers. Kind regards, Your Carolina Herrera Team
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Big D Daddy P.
Aug 7, 2024
I recently had an issue with a melted…
I recently had an issue with a melted candle from Carolina Herrera and had the pleasure of working with Ms. Sylvie from their Consumer Service team. From the beginning, Ms. Sylvie was understanding, patient, and very responsive. She handled my situation with great care and professionalism, ensuring a smooth and satisfactory resolution. Despite the complications, she provided clear instructions and followed up diligently, making the entire process stress-free. Her prompt assistance and kindness truly stood out. I am grateful for her exceptional customer service and highly recommend her support. Thank you, Ms. Sylvie, for your outstanding service!
Response from Carolina HerreraAug 8, 2024
Good afternoon, Thank you for taking the time to give us this amazing review. We are delighted to hear that Sylvie was able to turn around your experience with an smooth and satisfactory resolution. Your compliments reinforce us in our daily effort to offer the best to our customers. If you need any further assistance, please do not hesitate to contact us again. On behalf of Carolina Herrera, we wish you a lovely day. Kind regards, Your Carolina Herrera Team
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ANDRESSA DA S.
Aug 7, 2024
Atendimento rápido e superou minhas…
Atendimento rápido e superou minhas expectativas!
Response from Carolina HerreraAug 7, 2024
Prezada Andressa, Ficamos muito felizes em saber que o nosso serviço de atendimento ao consumidor superou as suas expectativas! Agradecemos muito pelo seu comentário positivo e estamos sempre dispostos para ajudar. Esperamos recebê-la novamente em breve! Atendimento ao consumidor Carolina Herrera.
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Caroline
Aug 6, 2024
Fragrance
The customer service I received from Bintou was exceptional. She went above and beyond to help.
Response from Carolina HerreraAug 6, 2024
Dear Caroline, Thank you for your lovely review. We are happy to hear that our brand ambassador Bintou went above and beyond offering you an exceptional service to help you with your query. Giving our customers the best possible support is our priority and your kind words motivate us to continue on this path. We will make sure to share your feedback with Bintou. We are sure she will be thrilled to read your review. Thank you again for your trust on our brand. We look forward to serving you again soon. Best Regards, Your Carolina Herrera Team
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