Carolina Herrera Reviews | Read Customer Reviews of carolinaherrera.com

Carolina Herrera Reviews | Read Customer Reviews of carolinaherrera.com

Carolina Herrera reviews

Showing 721 reviews with 5 stars · Clear filters

lemonhotmail.com
Jan 3, 2025
La atención prestada por Daisy S ha…
La atención prestada por Daisy S ha sido maravillosa . Soy cliente de la firma y es la primera vez que me han resuelto el problema . Un cordial saludo
Response from Carolina HerreraJan 7, 2025
Hola, Gracias por tomarse el tiempo de contarnos su experiencia. Estamos felices de escuchar que Daisy S ha conseguido solucionar su problema. En Carolina Herrera, siempre estamos agradecidos de poder asistir a nuestros consumidores. Compartiremos su experiencia con nuestro Servicio de Atención al Consumidor y, por supuesto, con Daisy S. Estamos seguros de que estará encantada de escuchar sobre usted. Esperamos poder volver a darle la bienvenida pronto en Carolina Herrera. Saludos cordiales, Su Equipo de Carolina Herrera.
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MJ21
Dec 30, 2024
Exceptional Customer Service
Hi Carolina Herrera Team, I wanted to share my experience with your customer service. I was having some trouble with the checkout process and reached out for help. Madeleine assisted me, and I really appreciated how clear and patient she was throughout. She guided me step by step and made sure I understood what to do, which made the process so much easier. Thanks to her, I was able to complete my purchase without further issues. It really stood out to me how professional and kind she was, and it made my experience with Carolina Herrera a positive one. Please let Madeleine know her help was appreciated! Best regards,
Response from Carolina HerreraDec 30, 2024
Good morning, Thank you for taking the time to share your recent experience with us. We are thrilled to hear that our brand ambassador Madeleine provided you with an exceptional service. We’re delighted to know that she made a positive difference in your shopping experience. We will be sure to share your kind words with her. Thank you for choosing Carolina Herrera. We look forward to serving you again soon. Your Carolina Herrera Team
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TK
Dec 20, 2024
Un grand merci à Patrick B pour son…
Un grand merci à Patrick B pour son excellent service client chez Carolina Herrera. Sa réponse a été extrêmement rapide et d'une grande gentillesse. Cela a été un véritable plaisir d'avoir affaire à lui. Merci encore pour votre professionnalisme et votre attention ! Tony Keady
Response from Carolina HerreraDec 20, 2024
Cher Tony, Nous vous remercions d'avoir pris le temps de partager votre expérience positive avec nous. Nous sommes ravis d’apprendre que votre expérience avec notre service clientèle et l’accompagnement de notre ambassadeur de marque Patrick vous ont apporté entière satisfaction. Nous ne manquerons pas de partager vos commentaires positifs avec Patrick. Nous sommes sûrs qu'il sera très ravi. Nous espérons que votre prochaine expérience d'achat avec Carolina Herrera sera exceptionnelle. Merci encore pour votre confiance envers notre marque. Votre Équipe Carolina Herrera
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Ashley R.
Dec 19, 2024
Service Experienced
I express my gratitude to Chloe C and ... colleague Nicoletta who provided me with assistance. I encountered difficulties accessing my account, however, they promptly and patiently resolved the issue. I am truly thankful for their valuable help. Your exceptional work is highly appreciated. 😊
Response from Carolina HerreraDec 20, 2024
Dear Ashley, Thank you for sharing your experience with us! We’re delighted to hear that Nicoletta and Chloe patiently resolved your situation. It’s wonderful to know they made your shopping experience so positive. We’ll make sure to pass along your kind words to them. Thanks again for choosing Carolina Herrera. We hope you love your order and look forward to assisting you again soon! Your Carolina Herrera Team
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Alexis G.
Dec 17, 2024
Customer Service - Daisy S.
Excellent service! The order I requested arrived exactly as it was and in very nice packaging! Thank you very much Daisy S.
Response from Carolina HerreraDec 18, 2024
Dear Alexis, Thank you so much for your feedback. We are delighted to hear that our brand ambassador, Daisy, provided you with exceptional service and that you appreciated the packaging. Thank you once again for your trust and kind words. We look forward to serving you again soon! Your Carolina Herrera Team.
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Ezequiel Soares de S.
Dec 17, 2024
Perfeita
Bom, minha ideia de comprar no site oficial da CH foi para ter uma garantia de um produto com extrema qualidade que fornecem. Sou um cliente assíduo da marca, porém, foi a primeira vez quem compro diretamente do site oficial. A primeira impressão foi muito boa. Finalizei a compra e estava aguardando ansioso. Neste momento fui direcionado ao site da transportadora onde começou a me dar um desconforto. Houveram alguns imprevistos e desinformações. Voltei a falar com o site oficial onde foram muito rápido em me responder e me ajudar. Por fim, a mercadoria chegou na data certa, e quando abro aquela caixa maravilhosa, toda linda cheio de detalhes é de alegrar qualquer um. Que perfeição. Muito feliz e realizado com a compra. RECOMENDO!
Response from Carolina HerreraDec 17, 2024
Prezado Ezequiel, Agradecemos por compartilhar a sua experiência com o nosso suporte Carolina Herrera. Ficamos felizes em saber que você é nosso cliente assíduo e que pudemos auxiliá-lo com eficácia e detalhamento, tornando sua experiência ainda mais especial. Estaremos sempre à disposição para ajudar e esperamos continuar fazendo parte das suas experiências positivas. Atenciosamente, Atendimento ao consumidor Carolina Herrera.
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Kevin C.
Dec 14, 2024
Patrick B
Excellent service, personne à l’écoute et qui a à cœur la satisfaction et la confiance de sa clientèle. Les services comme ça se font de plus en plus rares malheureusement. Très bonne expérience de SAV
Response from Carolina HerreraDec 16, 2024
Cher Kevin, Nous vous remercions infiniment d’avoir pris le temps de partager votre expérience avec nous. Sachez que votre satisfaction est notre priorité, et c’est un plaisir de lire que notre équipe a su être à votre écoute et répondre à vos attentes. Nous transmettrons vos compliments à Patrick, qui sera heureux d’avoir pu vous assister avec professionnalisme et cordialité. Nous restons à votre entière disposition pour toute question ou besoin futur. Merci encore pour votre confiance et vos encouragements, qui sont une véritable source de motivation pour toute notre équipe Carolina Herrera. Cordialement, Votre Équipe Carolina Herrera
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Aline P.
Dec 12, 2024
Atendimento maravilhoso
Tive um problema com meu pedido e contornaram perfeitamente a situação. Estou muito satisfeita com o atendimento!
Response from Carolina HerreraDec 13, 2024
Prezada Aline, Ficamos muito felizes em saber que o nosso atendimento superou suas expectativas. Agradecemos imensamente pelo seu comentário positivo e estamos sempre prontos para ajudar. Caso precise, será um prazer recebê-la novamente. Atenciosamente, Atendimento ao consumidor Carolina Herrera.
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