Mr David W.
Disappointment to redemption
I was disappointed that a sale price on the website didn't follow through to the checkout. I took this up and although I didn't get the price I was dealt with most professionally by Audrey who took away the bitter taste and left me as a remaining loyal customer
Response from Carolina HerreraJul 28, 2023
Dear David, Thank you for this fantastic review, which we will be delighted to share with Audrey! It was also very pleasant to read that we participated in restoring your faith and trust into customer support! Please, do not hesitate to contact us again whether you need any further help or information. It will be a pleasure for us to welcoming you again, very soon! Your Carolina Herrera Team