Carolina Cabin RentalsReviews of carolinacabinrentals.com

Cabin is very clean. Property manager very responsive to us. 1st night we got there ni water heater and heater. But they took care of the problem ASAP. We will make Carolina cabin rental our home everytime we visit NC.

We stayed at Divine View. Absolutely beautiful view!!! The house is very nice and fully equipped. This house is at the very top of Seven devils so the drive can be challenging especially in the winter. The driveway was full of snow and ice when we arrived so we had to park at the bottom of the driveway and haul all of our belongings up the driveway to the house. Carolina Cabin Rentals should consider clearing the driveway prior to check-in.

We had a few small issues with our cabin. I called after check out to let them know for future guests and they didn't seem to care at all. Otherwise, our cabin was very clean and we had a great trip!

Carolina Cabin Rentals staff are a very professional TEAM of individuals that promptly respond and spend that extra time to ensure your individual cabin/vacation bookings questions/confirmations are complete! Great experience, will book with Carolina Cabin Rentals again and again! We booked in January 2021 and the cabin was exactly as posted and very clean!!! Thank you! -Bev

Huge disappoint all the way around! We have traveled to the area on numerous occasions, but never rented from this company. The pictures of the home were a far stretch from the actual state of the home. Upon arrival, the furniture was completely disorganized, the couch was covered in feathers/lint, the steps to the hot tub were covered in ice, there were berry few cooking pots/pans and the dishwasher was filled with half of the dishes dirty. We had to purchase ice and spend over 2 hours busting up the ice on the stairs. Additionally, the maintenance man showed up as we checked in (approximately 30 minutes earlier than normal check in) and had to drain the hot tub because it was cloudy and dirty - which resulted in us not being able to use the hot tub until Day 2. Once the hot tub finally heated up, it wasn’t maintaining heat. One of the reasons we booked this place was to enjoy the hot tub which was a huge disappointment because we could only use for 2 hours the weekend. Before arriving, two people at the rental office indicated the house had been empty for an entire week. So it is beyond frustrating that they would wait until the day of check in to clean the house and check the hot tub. Furthermore, we were only provided one towel per person and one roll of toilet paper per bathroom. The manager offered to refund us $75 because of the hot tub issue, which is thoughtful, but unfortunately that wasn’t enough given the other issues we encountered. We will be booking rentals in the future with the companies we previously used.

As always, wonderful cabin and wonderful service.

Great place! Enjoyed it thoroughly. Smooth rental process. Can’t wait until next year. Hope it snows again.

Everyone we spoke to was friendly and professional from beginning to end! Our only issue - The cabin still had some trash outside from the previous tenants when we arrived. We called, but they were already aware. Someone came out immediately and took care of it! The communication was superb and we couldn’t be happier with our stay at The Refuge!